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Showing posts from April, 2013

Cannot download MP drivers. - Microsoft Community

my os windows 10. trying download software canon pixma mg2500 printer , using factory disc installation. each time try error message stating "unable download mpdrivers". else downloaded. went canon site , tried download there , received same message. know of solution? ****post moved moderator appropriate forum category.**** hi larry, for assist downloading of mp drivers, verify if have tried using different browser , check if issue still persists. since mentioned able download other content, suggest try contacting website owner see if there issue website. do update results. kind regards. Windows / Windows 10 / Devices & drivers / PC

DVD drive not reading DVD - Microsoft Community

dvd multi drive on lenovo laptop has been randomly not reading dvds. in details dvd drive , seams windows reason changes drive's ability cd-rom only. there better driver dvd drives other default driver? hello stephen, hope community can provide ideas can meet concern. if haven't tried troubleshoot issue yet, recommend running hardware , devices built-in troubleshooter sort hindrance. follow these steps run troubleshooter:        1. go control panel .   2. located @ upper-right side of window search box, type troubleshooting , click on troubleshooting .   3. select hardware , sound .    4. click on hardware , devices start scan. follow on-screen instructions complete process.       check if issue persists.   moreover, make sure drivers date. recommend manually downloading latest driver hardware vendor’s website make sure 1 installed on pc updated. outdated or incompatible drivers cause issues s

No GDI list in Task manager? - Microsoft Community

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i’ve problems application i’m running , part of problem solving process need monitor how many gdi objects or handles it’s using. forums should go task manager , in view menu activate gdi list. if go processes in task manager there no other option under view other things monitor, if right click bar below drop down list has cpu, memory, disk , network. the forums , pages skip on it’s apparently easy can’t see option monitor other 4 mentioned. i’ve looked windows 10 guides , same thing, go task manager , have @ different lists, why can’t see any? [post moved moderator appropriate forum category] the app want is... https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx?f=255&mspperror=-2147217396 process explorer v16.21 there's no real installation involved. let me know, if think weird set up. want end folder looking this... (a) .chm must in folder .exe's, or screens

no system disk or disk error, replace and strike any key when ready - Microsoft Community

please - do?  laptop hp620 running win 10  hi, this error means pc unable detect hard disk drive. possible hard drive broken or connection of sata cables bit loose. non-system disk or disk error, replace , strike key when ready known issue on hp laptops. kindly contact hp support, ones better regarding issue. should have more concerns, feel free post. regards. Windows / Windows 10 / Devices & drivers / PC

Xbox one controller for windows 10 not working - Microsoft Community

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when plug in xbox 1 controller either cable or wireless adapter it's not working. have tried updating driver end with  is there solution or have reset whole system? [edit] didn't find solution came update today (2017-10 cumulative update windows 10 version 1703 x64-based systems (kb4041676)) , fixed controller, both wireless adapter , cable. hello, fix driver installation issue, see if fix helps you: https://www.kapilarya.com/windows-encountered-a-problem-installing-the-driver-software-for-your-device-windows-10 keep posted, luck! Windows / Windows 10 / Devices & drivers / PC

Windows 10 opening screen - Microsoft Community

i have used microsoft many years , updated windows 10, without asking it, while waiting final date free update windows 7 allow bug clearing in 10. my opening screen shows son's name because, assume, has windows phone. i can't find way of changing this. not major, irritating. hi fred, we want know more concern provide correct answer. referring on name appears once log in windows? also, kindly provide screenshot of issue know more. we'll keep eye out on response. Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC

Phantom Homegroup appearing in Windows 10 - Microsoft Community

dear all, i hope can me. i had new pc old 1 stopped working. had setup homegroup machine , linked 2 laptops. i have tried create new homegroup , unfortunately both laptops try , join old homegroup. i have cleared windows (c:) > windows >serviceprofiles>localservices>appdata>roaming>peer networking folder of files. then have stopped services (local)    homegroup provider    homegroup listener    peer network resolution protocol    peer networking grouping i rebooted machines. when try set new homegroup, 1 of laptops (a) indicates wants join group other laptop (b). laptop b , pc want create groups. laptop b , pc using windows 10. laptop using windows 7. suggestions on how can rid of phantom homegorup? many thanks sanjiv hi sanjiv, upon reviewing case we've seen on right track of resolving case. we're missing 1 more step disabling homegroup services after st

Wifi - No internet secured - Microsoft Community

so wifi connection on other defice fine, on windows says "no internet, secured", , says "unidentified network".  i have tried use ipconfig /release , /renew says "no operation can performed on local area connection* 10 while has media disconnected" , same ethernet 2. , can't type , gets stuck. tried resetting tcp/ip , rebooting didn't work. have never had issue before or issues network adapter.  edit: works reason ipconfig /renew did nothing hi archie, the error no internet secured can occur because of invalid ip configuration. we're glad know it's working now, though we're unable isolate cause of issue. don't hesitate let know if issue occurred again can offer our assistance in resolving issue. can check article future reference if ever have problems network connections again. we're post away if need further help. W

computer wont shoow my 5.0 network only my 2.4 wifi network from - Microsoft Community

have comcast internet , when goto connect wifi showes home 2.4 when should show home 5.0 have gone wifi settings , locate there wont give me option click on it  has had same problem? hi mark, outdated driver, incorrect configuration or incompatibility may cause 5.0 ghz wi-fi signal not detected. isolate issue , provide appropriate resolution, know following: have checked if 5.0 ghz wi-fi signal turned on? when last time able connect 5.0 ghz wi-fi? were there recent changes on device? have contacted modem/router support team assistance? can send screenshot of wi-fi settings on pc? were able connect internet using 2.4 ghz wi-fi? Windows / Windows 10 / Network & internet / PC

HP Envy suddenly stopped seeing hotspots of any Android running - Microsoft Community

hp envy laptop stopped seeing hotspots of android phone running android marshmallow or later. solutions please, i've searched for solutions around the web yet! hello henry, there several factors may cause issue. isolate problem, suggest answer following questions:    can connect internet using wireless connection? which windows 10 build , version installed on device? are there recent changes made prior issue? have tried updating network adapter? what troubleshooting steps have done far? in meantime, can visit support article additional reference: fix network connection issues in windows 10 . looking forward response. Windows / Windows 10 / Network & internet / PC

PLEASE TELL ME WHY BING has to hijack our browser's search in the - Microsoft Community

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does "ethical" if bing has hijack browsers on last couple of years. make me tear few precious hairs out. reason "hijack" , use hijack because there no easy way remove it. if give choice might more amenable it. it's way go it. giving it's not asked , making hard remove. have latest happening in sware iron browser. in address field search. have tried remove can find , nothing works shows techs have worked really hard screw , not able out.  there anyway failsafe remove this? have tried uninstalling iron. deleting every type of file related bing. think name other things make hard. please tell me how.  thanks! ***post moved moderator appropriate forum category.***   right. marking answers helpful because surely working helpful. know how change default browser , know how change default search engines within each browser.  ... in browser default search engine google , google selecte

Unable to connect to *only* my Microsoft Account on my PC. - Microsoft Community

i started notice problem when onenote fails sync, , when unable create new notebooks, loading bar gets stuck in "connecting server location" or something. i ran microsoft account troubleshooter , found microsoft accounts not able connect internet, peculiar every other browser, games , app on pc has proper access internet.  after reading forums, tried log out of microsoft account , created local account, intention of re-logging microsoft account on pc. however, after signing local account, every time clicked "sign in microsoft account instead" in accounts settings, "something went wrong" error.  i have ran multiple antivirus scans, , tried different antiviruses, turned off firewall, no avail. have checked windows update , running current version of windows 10.  i typing on same pc, on google chrome, doubt internet connection main culprit.  any advice appreciated, of work via onenote. 

Wi-Fi Network Adapter NOT Booting Occasionally - Microsoft Community

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hi, i not sure why happening, sometime after upgrading computer win7 win10, realtek network adapter seems not boot system.  not have pattern of when happens, happens every , then; , when does, there absolutely nothing can restore network connection, since system says not have adapter , have no clue do. i have tried: 1. updating network adapter drivers (when adapter decides boot); 2. updating system bios; 3. resetting network connections; 4. resetting windows installation; 5. deleting network drivers , reinstalling them. so not sure else can do. here few pictures of how looks like: hello luca, incompatibility between driver , operating system 1 possible reason why you're experiencing issue. let's resolved performing repair upgrade of windows 10 using media creation tool. a repair upgrade process of installing windows 10 on existing installation of windows 10 on hard disk, using in

OS problem - Microsoft Community

hi i have installed kali linux on laptop using oracle virtual box. want remove taking of space , making pc slow. problem have uninstalled oracle software , linux not installed. when pc boots, option chose default os or kali linux. want rid of it. don't see linux partition in disk management. plz help.  i'm greg, volunteer installation specialist , 8 year windows mvp, here you. grub bootloader managing multi boot? if may need first restore windows bootloader. if it's windows boot loader linux listing should shown in msconfig>boot tab highlight , delete. if not install free easybcd delete on manage boot menu tab. http://neosmart.net/download/register/1 click download, no email needed. easybcd can restore windows boot loader: https://neosmart.net/wiki/easybcd/tips-and-tric... or can manually restore bootloader following http://pcsupport.about.com/od/fixtheproblem/ht/... hope hel

Settings not Opening in windows 10 - Microsoft Community

hi. my settings option wont open after going through troubleshooting per few other posts. please assist. thanks  press windows key + x click windows powershell (admin) @ command prompt, type following hit enter: powershell -executionpolicy unrestricted -command "& {$manifest = (get-appxpackage *immersivecontrolpanel*).installlocation + '\appxmanifest.xml' ; add-appxpackage -disabledevelopmentmode -register $manifest}" exit restart, check again. if doesn't work, perform repair upgrade. http://answers.microsoft.com/en-us/insider/wiki... Windows / Windows 10 / Windows settings

Windows 10 Re-Opening Windows from Previous session - Microsoft Community

so happens on home pc (windows 10 education edition), not on work pc (windows 10 professional). whenever reboot or shut down, unplug cable psu, hold down power button 30 seconds , wait 2 minutes, of windows had before shut computer down open again when boot up. i've tried disabling "use sign-in info automatically finish setting device after , update or restart" in settings > account > sign in options. i've tried disabling fast boot in bios , disabling fast startup in windows. i've disabled hybrid sleep. does have suggestions? i'd rather not have re-open whenever boot computer. we appreciate response. based on recent update, feature aims improve boot experience , productivity. results you've shared, we'd recommend send feedback let our windows team know you'd want have feature looked at. this, can perform following: on windows 10 device, search “ feedback

Current Windows Password - Microsoft Community

hi - started in new company , want change user profile new 1 - when trying so, system asking me current windows password - know how can it? ciao, operating system referring to? in environment (i.e. workgroup, domain...)? can please reproduce exact steps following? ciao , ugo Windows / Windows 10 / Windows settings / PC

Hard Disk becomes Raw and inaccessible after Windows 10 Insider - Microsoft Community

1 of internal hard disk become raw after windows 10 insider preview 17046.1000 update. any solution? i have lot of data inside , need access it. will first try ubuntu live usb first  hi there different factors can contribute why 1 of internal drives on computer not accessible. caused recent update or system files got corrupted. resolve concern, kindly answer questions below: what troubleshooting steps have attempted? were there partitions on internal drive affected? what result when used third party os inspect internal drive? we forward response our queries. Windows / Windows 10 / Performance & system failures

Start Menu Not Working. (Windows 10) - Microsoft Community

hello, 2 days start menu has been broken , whenever press start menu button comes critical error message. have tried checking updates ect, of windows recommended solutions suggestions found on youtube. nothing has worked me. happening on account on pc not other. moved from: windows / windows 10 / cortana & search hello max, start menu issues can caused system file corruption. since have mentioned you're getting critical error message, can provide exact error message? also, can let know troubleshooting steps have done far aside checking updates? as initial troubleshooting step, recommend run start menu troubleshooter . tool scan system , detect potential issues start menu. if found, displayed, , can opt resolve them manually. should there else, not hesitate us. Windows / Windows 10 / Perf

Windows 10 - Microsoft Community

dear guys, i have issue in hp pc pc restart again & again msg " your pc ran into problem ......... etc etc " plz help moved from: windows / windows 10 / install, upgrade, & activate what make , model of computer? have done far troubleshoot problem? how long has been happening? version of windows 10 installed: 1507, 1511, 1607, 1703, 1709? version of windows did upgrade from?    it suggest need update chipset drivers , bios. i recommend update critical ones: bios, chipset, display driver, network adapters.   how to: install , update drivers in windows 10 Windows / Windows 10 / Performance & system failures

Windows 10 Update - Core Apps Not Installed - Microsoft Community

i've updated windows 10, version 1709 on microsoft surface pro 4 prompted system. unfortunately, looks computer has been reset  and don't have store installed. don't have ms-get-started apparently , various ms functions need number of tasks. as can imagine, very, very, annoying. appreciated. i've followed tip somewhere in community 2015 reset store , hasn't seemed work. hi, this issue missing apps on windows 10 can caused corrupted system files. for better assist you, please answer following questions: can clarify if apps not installed settings ( apps ) or control panel ( programs )? how many apps missing , can tell those? did error messages when try reset store? in meantime, initial troubleshooting step, recommend running system file checker tool scan , repair missing or corrupted system files. if issue still persists, suggest performing clean install using windows 10 in

Windows 10 won't boot after factory reset - Microsoft Community

i have lenovo flex. had windows 8 on originally, updated windows 10. went update morning, , when computer restarted, wouldn't load again. program kept starting @ lenovo welcome screen, , go blue screen , restart. did many times, , wouldn't go automatic recovery. had stick pin side automatic recovery. decided go through system reset. went through entire thing, took hours. when finished , restarted, computer still wouldn't load! else can do???  moved from: windows / windows 10 / power on or off device hi sarah, seems update not installed that's why computer having boot issue. since resetting computer didn't resolve issue, suggest reinstalling windows 10 using iso. complete details, please check forum article created andre da costa . appreciate update how went. Windows / Windows 10 /

Desktop, Taskbar and Start Menu Disappeared after last Windows 10 - Microsoft Community

on tuesday, win 10 installed update , computer rebooted. when reboot complete, left black screen. no desktop, no start menu, no taskbar. thing there cursor. i tried reboot; no joy. tried ctrl-alt-del. did bring menu allowed me launch task manager. that, i'm able launch programs using .exe files, i've been unable fix issue. tried run explorer.exe doesn't anything. i launched powershell , tried create new user when switch users new profile, same thing. has else run this? there fix? i've been looking on other users similar experiences, haven't found 1 same problem. appreciated. one more thing should add this. can boot safe mode when attempt reboot in normal mode goes blank screen. ***post moved moderator appropriate forum category.*** hi jim, some of possible reasons you're getting black screen due hardware related failure, malware, or overheating. suggest click article lea

Logitech Mouse and Keyboard Lag - Microsoft Community

got new pc , use logitech k520 keyboard , mouse combo. lag unbearable. gets worse when working in secure citrix environment or worse when outlook open. annoying , making me frustrated. hello, please uninstall third-party software on system , run sfc /scannow command @ administrative command prompt , see if helps. hope helps, luck :) Windows / Windows 10 / Devices & drivers / PC

Microsoft Visual C++ 2015 Redistributable (x64) - - Microsoft Community

every time try running message pops saying setup failed the error code 0x80070057 the log file shows also [44a8:16e4][2017-10-07t15:38:31]i001: burn v3.7.3813.0, windows v10.0 (build 15063: service pack 0), path: e:\origin\star wars battlefront ii multiplayer beta\__installer\vc\vc2015\redist\vc_redist.x64.exe, cmdline: '' [44a8:16e4][2017-10-07t15:38:31]i000: setting string variable 'wixbundlelog' value 'c:\users\kyran\appdata\local\temp\dd_vcredist_amd64_20171007153831.log' [44a8:16e4][2017-10-07t15:38:31]i000: setting string variable 'wixbundleoriginalsource' value 'e:\origin\star wars battlefront ii multiplayer beta\__installer\vc\vc2015\redist\vc_redist.x64.exe' [44a8:16e4][2017-10-07t15:38:31]i000: setting string variable 'wixbundleoriginalsourcefolder' value 'e:\origin\star wars battlefront ii multiplayer beta\__installer\vc\vc2015\redist\' [44a8:16e4][2017-10-07t15:38:31]i000: setting

OK asked this before never got a reply - Microsoft Community

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i asked before never got reply did when picked keyboard  now have highlighted area down full length of screen in middle area does not matter if desktop or browser page still there anyone know did , how fix it, here screenshot of desktop  that shows it hi paul, sounds related hardware issues. better assist you, recommend contacting device's manufacturer. feel free post if have other windows concerns. Windows / Windows 10 / Devices & drivers / PC

Problems finding printer on Windows 10 laptop - Microsoft Community

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hi   i have hp envy 5530 device , having  problem using on windows 10 laptop.   i've connected printer using wifi. used work ok found having problems print jobs being held indefinitely in queue. after googling problem uninstalled app , reinstalled it.   the printer still isn't working. if under ˜printer , scanner" in settings can find printer. have attached print screen , printer second 1 listed.     if try , print page word document printer not listed. see second print screen.     if go ˜printer , scanner" screen , click on ˜devices , printers" (in top right of screen) list of printers includes hp envy  (see third print screen). if @ status says "removing device" , icon seems greyed out.     finally i've gone ˜printers , scanners", , clicked on hp envy 5530 icon , on manage button. i've clicked on ˜run troubleshooter"  , after few seconds has asked me ˜apply fix"  (s

Hosted Network WiFi - Microsoft Community

hi - help. i’ll describe each step of did royally mess computer. goal share wifi...but wifi gone!  1. set , activated hosted network via command prompt 2. set settings allow connection shared 3. attempted connect device never saw network 4. decided didn’t care went wifi networks , clicked “disable” on hosted network 5. wifi gone. can’t turn on physical key, no longer appears in network connections, switch greyed out in airplane mode settings. gone gone gone.  can me back?? open start type: regedit right click regedit click run administrator navigate following registry key: hkey_local_machine\system\currentcontrolset\services\wlansvc\parameters\hostednetworksettings\ delete following key: hostednetworksettings restart try again. run network adapter troubleshooter open start > settings > update & security > troubleshoot scroll down, select network adapters click run tro

Usb modem problem - Microsoft Community

i have huawei e3372 let usb stick modem , used without problem before windows 10 fall update on surface pro 4. after fall update can't use modem. connect 4g network , it's light shows modem connected can't use modem , says can't valid ip.  there no software modem on net. Windows / Windows 10 / Network & internet

Internet Connection problem - Microsoft Community

dears: i have around 40 of  hp desktops windows 10 enterprise in work , of desktops are  connected internet ethernet cable , taking ips dhcp ,but of computers have  no internet connection , solution problem doing restart machine , informed problem  only occurs windows 10 ,  ask if there permanent solution. your kind cooperation must appreciated , regards, hassan hi hassan, there various reasons why device won't connect internet. examples include: outdated network adapter driver, incorrect configuration, loose cables , faulty hardware. let isolate internet connection issue performing troubleshooting steps in article single pc , see if issue persist. let know outcome can assist further. Windows / Windows 10 / Network & internet / PC

Not able to type - Microsoft Community

form few days not able type in cortana search bar not able type wifi password connect wifi. found 1 file "c:\windows\system32\ctfmon.exe" on internet. have run file ,  i can able type. want permanent solution of problem. please help. since troubleshooter did not resolved issue, suggest perform clean boot on computer. clean boot helps eliminate software conflicts inside computer, please refer article below more information , guidelines on how perform clean boot. how perform clean boot in windows let know if need further assistance. Windows / Windows 10 / Network & internet / PC

How can I remove an Office 365 account from Windows phone 10? - Microsoft Community

can't make changes o365 account settings using phone or in admin center. options appear on screen have no response when selected. no luck in o365 admin center either.  many thanks. hi, there ways remove account windows phone. 1 of simple methods doing online. kindly follow steps below start process: consider erasing device info find phone before removing it. go account.microsoft.com/devices . select remove , , follow instructions on screen. let know if have other questions. Windows / Windows 10 / Windows settings

Settings app crashing when I click "About" tab - Microsoft Community

i'm trying join pc domain, , every time click "about" tab settings app crashes (window vanishes, desktop).  how can join domain, or prevent crash? did clean pxe install , got looping restart issue - attempted force "continue" option, still rebooted in loop.  followed online advice , unplugged pc internet, still looped.  chose "clean up" option, , got me through desktop.  have confirmed settings "about" page no longer crashing.  support everyone. Windows / Windows 10 / Windows settings

Windows 10 adjust text slider not working - Microsoft Community

brand new dell inspiron windows 10.  nothing loaded.  current updates downloaded , installed.  trying adjust text size.  slider not working.  when trying move slider goes left position hi kathy, the slider changing text, apps , other items might not work because of incompatibility of graphics driver on installed update. isolate issue, know current version , build number of windows. you can access computer in safe mode , check if issue persists. follow steps given on article: start pc in safe mode in windows 10 . we forward response. Windows / Windows 10 / Windows settings

90 Year Old user - need to disable all changes, including tablet mode - Microsoft Community

hello, my father 90 years old.  his eye/hand coordination poor, tremors in hand.  he uses computer play backgammon , check email.  i have set father user on computer, due confusion , poor eye/hand coordination, manages change desktop tablet mode.  this confusing him.  is there way permanently disable tablet mode , prevent him making changes desktop appearance ever?   thanks earl wojo ***post moved moderator appropriate forum category*** look kiosk mode . however, works windows 10 professional (as enterprise , education) , universal windows apps. dad's backgammon game , email program may not qualify uwa's. third-party parental control software, used protect children, can severely lock down computer. it's unlikely have particular limitations asking for. you should have @ windows 10's 'ease of access' settings, include people hand tremors. ultimately, think you'll need s

Recent Windows 10 Update Rendered my Brightness Irreversible - Microsoft Community

operating system: windows 10 64x bit type of laptop: hp pavilion 15 graphics card: intel(r) hd graphics 5500 the recent windows 10 update has made screen's brightness irreversible. keyboard brightness keys don't alter brightness, nor updating drivers or generic pnp monitor allow me change brightness. generic pnp monitor enabled in first place, , not disabled, therefore can't re-enable articles have suggested. in display options on settings, brightness menu doesn't come up, it's gone. when click on battery icon, brightness option 0% , shaded in gray, meaning can't access or change via battery icon. don't know do, fine yesterday night, until installed recent update windows 10, turned laptop on today, , met annoying issue. i've done several youtube videos , articles have suggested, none of them have seemed work. don't know do, , if me in situation, or provide advice of sort, please reply. thanks time, my eye

Downloading pictures FROM a CD to the computer with Windows 10 - Microsoft Community

have run out of ideas on how download pictures on cd dell laptop has windows 10 on it.  can give me simple way this.  why windows 10 difficult?  in advance open file explore on taskbar click pc open cd drive drive browse pictures on cd press control + or click select under home tab click copy under home tab or press control + c open start > pictures create new folder open press control + v or press paste under home tab Windows / Windows 10 / Performance & system failures

[Win10][Intel]Can't wake-up a system in Sleep - Microsoft Community

dear sir, [symptom] can't wake-up system in sleep mode, , when press power button, system force restart it has failure rate: 3/10 this issue can reproduce in many intel chipset, intel x99, b250, z270 steps: s3/s4 → wakeup usb mouse → press power button → force system restart  try following troubleshooting steps asus suggestions, still not work:  1、disable fast startup option in "control panel" 2、confirm erp ready setting disabled in bios setting 3、confirm usb keyboard can wakeup system in sleep mode  4、disable  ‘intel(r) management engine interface’   (refer microsoft kb  faq. 升級到windows 10後 ,如何解決休眠/睡眠模式問題? https://www.asus.com/en/support/faq/1016000/  [system information] 1. windows 10x64 rs2/rs3 2. asus x99- ws/ipmi (intel x99) 3.  intel management engine interface driver  version: 11.0.0.1172 (use windows update, says it's best suitable driver version ) [moved from: windows / windows 10 / perform

Windows 10 store videos and Amazon cause the whole PC to stutter every - Microsoft Community

hello, after upgrading the  windows 10 fall creators update can't watch videos use drm, such amazon or windows store videos because whole pc stutters continuously @ 2 seconds interval. non drm videos work well. i have tried performing clean install of display drivers multiple times using latest versions available no avail. an interesting clue following error once every time after reboot when launch steam big picture: "d3d device removed due dxgi_error_device_reset, indicates driver bug, or gpu hardware failing/overheating. if running game @ time of error game may have triggered driver bug or caused gpu overheat. big picture must exit." after error steam's big picture works normally. another error occurs once @ random time after every reboot screen freezes , blacks out , "restarts" if display driver had crashed , recovered, there no error message. what's worse can't roll update longer reason option has disap

BSOD when lockscreen - Spotlight is turned on - Microsoft Community

i have asus x299a prime motherboard intel i9 cpu plus asus 1070 gtx  graphics card. i have installed windows 10 creator 1703 build 15063.608 , had bsod problems on 2 separate installs on same hardware configuration, when lock screen set spotlight. took me lot of  time find out culprit. has found same problem , solution. [ moved from : windows / windows 10 / windows settings / pc ] hi auggy thanks replying. have updated bios week ago. remembered 5 year ago, slowed down ram in bios setting , fixed bsod on previous computer, have done again on new computer , far good. i keep posted on out come. thanks Windows / Windows 10 / Performance & system failures / PC

Facing issue with printscreen in windows 10 - Microsoft Community

when try print screen printing other screen instead of screen visible me, should need configure resolve this. hi, performing print screen in windows 10 should capture current screen you're in. learning other way around what's happening on pc, kindly provide answers following able learn more what's happening on print screen function: is windows 10 updated? are drivers up-to-date? if not, can follow steps found on link on how update drivers in windows 10. when did issue start? recent changes made before printing screen didn't worked should be? can figure out screen it's capturing instead? in meantime, may run hardware , devices troubleshooter find , repair problems devices , hardware: right-click the start i con, select control panel . choose large icons option view by drop down list found on upper-right part of control panel window. locate select troubleshooting . clic

PC Recovery. - Microsoft Community

i have swapped cpu in desktop computer. first time turned on stayed few seconds, turned off again. turned on again , blue error screen came up. have had various error codes each time i've tried things, problem seems 1 of system32 files either missing or corrupted. (codes: 0xc0000221, 0xc0000001, others didn't catch.) i have read various guides , have created recovery drive another windows 10 pc. after waiting created found out can't used recover desktop because have different drivers , not work. i not bothered reinstalling windows, except fact have lot of personal files on hardrive, of i'm there 1 copy of, don't want deleted. there way restore system without affecting personal files? plug hardrive pc , remove things don't want deleted before performing clean install of windows 10? thanks in advance. hello susanne, the errors received might due serious problem in driver or other damag

Logitech G930 doesn't work after KB40335631 update - Microsoft Community

i notice uninstall update there no uninstall button on , updates history log file has been erased. can't roll computer either. how uninstall tried using wusa command in command prompt. have been extensive on figure out whats going on. uninstalled drivers unplugged raid drivers wouldn't load still doesn't work. leaves 1 thing happened right after got update. how uninstall works again?  or have fix. if want new computer or don't post because wasting time. ***post moved moderator appropriate forum category.*** answers post should include minimum information. 1.  device type. ie pc, laptop, tablet, surface. make 2.  os type, home, pro, enterprise, etc 3.  current build.  go settings, system. about. os build xxxxxx.xxxx 4.  insiders include rs3_release or rs_prerelease. 5.  happening on computer,  boot, screen, app, etc 6.  error getting if any? Windows

Microsoft Designer Keyboard & Mouse power problem - Microsoft Community

hi, i have microsoft designer keyboard , mouse (bluetooth) , have started not respond if don't use them few minutes. have checked batteries , still appear paired under devices tab in windows 10. way can keyboard work again remove , pair again, @ point works fine. mouse resumes fine after few seconds. can this? ***post moved moderator appropriate forum category.*** hi, this have happened due corrupted or outdated driver of device. resolve issue, suggest follow steps provided on article . let know if there else can help. Windows / Windows 10 / Devices & drivers / PC

My pc tablet ant getting my network or windows nothing - Microsoft Community

how upload pc drivers **post moved moderator appropriate forum category.** hi donna, want know more issue, please answer questions below: what brand name of pc tablet? were there changes made before issue happened? what last activity did pc tablet? please elaborate issue further can better picture of issue. we'll wait response. Windows / Windows 10 / Devices & drivers / PC

OnePlus One Bluetooth Problem with Windows 10 - Microsoft Community

my oneplus 1 phone not connect windows 10 laptop via bluetooth.  i suspect it's windows driver issue.  i have removed , re-paired phone many times.  each time, both phone , computer show while pairing process ongoing, phone connected laptop via bluetooth.  once pairing process finished, , receive message phone's bluetooth connection ready use, connection drops , 2 devices not connect.  while phone showed paired in bluetooth settings page, not appear in bluetooth list of devices in action center.  the phone pair other bluetooth devices.  i have updated bluetooth driver, , dell informs me drivers on computer date.   thanks can shed on this. hi dafeebs trying bluetooth pairing? file transfer, mirroring phone or else? based on answer there maybe app phone provider , make sure it's windows10 compatible Windows / Windows 10 /

PRINTER STOPPED WORKING AFTER WINDOWS 10 UPDATE - Microsoft Community

my dell a10 printer 966 stopped working when windows 10 update installed on 15th july 2017. have removed device , reinstalled per previous advice when has happened before time printer won't print test page show set complete , i'm unable print documents. please can advise now. hi, here worked lexmark... may or may not dell, has worked some... substitute dell lexmark when appropriate.. the biggest difference have tried "remove" printer , turn off "print spooler" before uninstalling , reinstalling software drivers.. 1) turn on , hook printer... needs done 1 time show in devices , printers.... otherwise, machine lexmark fax, , result, can't "remove" printer. 2) once printer visible in devices , printers, unhook it.. 3) "remove" lexmark printer , lexmark fax (if have one) in devices , printers. right click on it... fax first if have one... 4) stop pri

Can't login to my computer after fall update - Microsoft Community

so updated windows 10 latest update fall creators. , installed fined after restart brings me login screen. go , login , happens shows loading circle , brings me black screen second brings me login screen can't login. , yes try steps try safe mode , crap nothing works except downgrading last date stuff on computer won't work until i'm on latest update. so how fix crap called support guy talked didn't know crap. moved from: windows/ windows 10/ performance , system failures hi korey, additional information verify cause of issue. kindly answer following questions: what build number , version of windows ? can tell troubleshooting steps have done? have encountered stop error codes? Windows / Windows 10 / Windows Hello, lock screen & sign-in

Weird screen when opening laptop lid - Microsoft Community

ok, got artifact thing that's rainbow. it's full screen , happens when close laptop lid. tell looks like. (i can't take screenshot because screen capture device won't work.) so, upon moving cursor, there box different screen. box looks rainbow + hint of black. screen looks rainbow vomit;i have idea of is, maybe might resolution failure. it's there 10,000 mini screen next each other. don't know do! when unplug laptop charger close lid; re-opening it, goes lock-screen, when leave plugged in , close lid, open it..... boom screen appears again. note, updated of hardware, , fine. screen still appears. don't know if plug corrupted or if it's malfunctioning. yet again, don't think because when plug in after lock-screen, everything's working fine. not bad, don't want have unplug, close lid, re-open it, lock-screen. can me? again, screen working 100% fine, not crack, no water damage. system components, , hardware. not

Windows Hello - Microsoft Community

the windows hello program preinstalled when getting computer isn't working after downloading fall creators update windows ten. when trying use windows hello replies " unable turn on camera, make sure turned on."  question how program work again out uninstalling , reinstalling program , there direct reason of not working after installing fall creators update.  hi casey. i'm greg, volunteer installation specialist , 8 year windows mvp here you. here's what's working far fixing windows hello issues after fall creators update: 1. reset facial recognition and/or fingerprint options press windows key + open settings. click accounts , select sign-in options. locate fingerprint or facial recognition options , click remove under them. after that, click started , follow on-screen instructions reset fingerprint , facial recognition. reboot pc if needed. 2. modify group policy setting

Ethernet and WiFi drivers keep on breaking since 2 days ago - Microsoft Community

my ethernet , wifi drivers keep of breaking , have restore system earlier date, notice there tons of weird drivers being installed on system. restore system 13th , in matter of 6 12 hours i'm same problem. i've said stuff that's gonna removed , bunch of weird drivers, tons of random printer drivers! turning win update on or off doesn't make difference , i'm wondering how of these drivers being installed quickly.  i've tried can find online update drivers , uninstall drivers... problem goes deeper installing drivers.  hi, issues connecting ethernet or wireless internet connection occur due faulty network drivers. provide effective resolution, need answer following questions: which version, build , edition of windows installed on computer? what changes have made computer before issue occurred? are getting error messages? if yes, kindly provide error message , error code. are experienc

Problem with network and sharing files. - Microsoft Community

i've got serious problem network , spent lot of time searching google/youtube without luck. i have 2 pcs, 1 running windows 10, , other running windows 7 , connected home printer. both on same network . the 1 win10 1 having problem , i chose folders having files need printing , set them (shared everyone) permissions (full control). and when try accessing folders win7 pc gives me error message dialog: "windows cannot access\\[computer name]\[folder name]" error code 0x80070035. and troubleshooting report "the remote device or resource won't accept connection". i've tried every single solution i've found: -resetting tcp/ip -disabling proxy (which disabled) -ipconfig /release , ipconfig /renew -netbios -setting drive shared (although don't see point, folder want sharing set shared anyway) -resetting internet explorer settings , "restoring advanced settings default all no luck.  every tim