on tuesday, win 10 installed update , computer rebooted. when reboot complete, left black screen. no desktop, no start menu, no taskbar. thing there cursor.
i tried reboot; no joy. tried ctrl-alt-del. did bring menu allowed me launch task manager. that, i'm able launch programs using .exe files, i've been unable fix issue. tried run explorer.exe doesn't anything.
i launched powershell , tried create new user when switch users new profile, same thing. has else run this? there fix? i've been looking on other users similar experiences, haven't found 1 same problem. appreciated.
one more thing should add this. can boot safe mode when attempt reboot in normal mode goes blank screen.
***post moved moderator appropriate forum category.***
hi jim,
some of possible reasons you're getting black screen due hardware related failure, malware, or overheating. suggest click article learn more on how troubleshoot black screen errors , follow on-screen instructions.
please let know happens after. we'd know results.
Windows / Windows 10 / Performance & system failures / PC
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