Docks

i know how scan document , saved in pictures.  but how scanned document word document can amend , edit before sending on please? raytj you need third-party ocr application scan directly editable format. if scan document pdf, add pdf file onenote note, can extract text won't formatted in way. Windows / Windows 10 / Devices & drivers / PC

screen shows pointer when l restart  or turn on after 2 minutes disappears hello, please uninstall third-party software on system , run sfc /scannow command @ administrative command prompt , see if helps. hope helps, luck :) Windows / Windows 10 / Devices & drivers / PC

why since last update windows 10 right click on mouse rests desktop when right click on anything??? [moved from:   windows   /   windows 10   /   install, upgrade, & activate   /   pc ] hello, please uninstall third-party software on system , run sfc /scannow command @ administrative command prompt , see if helps. hope helps, luck :) Windows / Windows 10 / Devices & drivers / PC

hello, had problem pc. needed turned on main power bottom whenever in sleep status instead of turning on clicking key , asking sign in password. 1 of colleague helped me through remote trouble shooting , fixed thiat. missed chance save path troubleshouting since need same our other pc has problem. there way recover chat has been done couple of minutes ago? hello arash, when contact answer desk, there should option there send chat transcript email when close chat session. however, if did not tick option, can chat them , ask them email you. you won't have go through troubleshooting steps again since last contact them saved database. have request them send transcript preferred email. if you're provided sr# (service request), can provide them can pull contact history faster. you can reach answer desk through link . should need else, please don't hesitate post reply. regards, anne

today started downloading windows fall creators update service selected in below picture consuming high amount of data.... out of 1gb data consumed of data , 7% of update got downloaded... guys me resolve problem.... praveen, service (delivery optimization) service responsible downloading windows updates using, 25mb ram , 0,2mb network . . . Windows / Windows 10 / Network & internet

upgraded windows 8 windows 10 since did getting disconnected , have use  trouble shooter reset wireless adaptor have tried searching updates says im using latest. can before revert windows 8 hi kev, having incompatible network driver possible cause why experiencing issue having stable internet connection. address concern, recommend update network drivers. visit link , follow steps under update network adapter driver. if you'll experience same issue , decided go windows 8, may use link reference. follow steps under go previous version of windows. note: backing of files before going previous windows version recommended. if further assistance needed, let know. Windows / Windows 10 / Network & internet

 2 months ago started having issues wireless adapters (bluetooth , wifi) in windows 10. the problem adapters stop being recognized windows , disappear device manager. when check flight mode status there message saying "we couldn't find wireless devices on pc". i've tried bunch of solutions found in forums , indeed of them worked, while, , after couple of days wireless devices gone again , last solutions had worked last time weirdly don't solve problem time. i have pc (acer aspire v nitro vn7-791g) since end of 2015 , issue started 2 months ago, coincidentally or not when started working in company need use cabled network. it's worth cabled connection working fine. if has clue causing problem , possible solution great! lucas, i think best bet go acer support website , download latest drivers wifi-bt card. you try searching wifi-bt card in microsoft update catalog service . 

can't seem change lockscreen wallpaper. every time select new picture change to, shows loading , never seems change it. after awhile, setting page freeze , i've got use task manager close it. else having issue? need change startup screen Windows / Windows 10 / Windows settings

hey can me look okay, follow fix rid of error: https://www.kapilarya.com/you-cant-install-wind... luck again! Windows / Windows 10 / Windows settings

can't find send/receive button on wm , donot have blue row, have pane new mail instead of create mail.  please help! send icon @ top right corner of message window, below minimize, maximize , close windows. Windows / Windows 10 / Windows settings

i try charger window 10 green light show charger on laptop not stay on should do  hi rachel, to isolate concern, more information. 1. getting error message when charging? 2. can send screenshot? 3. trying charge laptop? we waiting response. Windows / Windows 10 / Windows settings / PC

i trying connect advice using usb serial comm port can tell me how task? thank you, edward moved from: windows / windows 10 / devices & drivers / pc hi edward, change com port settings, please check mk9866 's post on link . let know if have other concerns. Windows / Windows 10 / Windows settings / PC

hi there,  hopefully can me i'm @ end of tether trying figure going workstation.  since i've upgraded win 10 anniversary (from win 8.1), 2-3 bsod's day , hampering productivity.  here link recent minidumps -  https://1drv.ms/u/s!ak5x_hjmyisom196e71e0upt84ud please let me know else require :) thanks in advance Windows / Windows 10 / Performance & system failures

i can't shut down laptop running windows 10, pressing shut down or restart nothing. troubleshooting using troubleshooter failed updates useless tells me restart cannot do.  [moved from: windows / windows 10 / windows update, recovery, & backup] open start, type: cmd right click cmd click run administrator type in @ prompt or copy , paste these 1 @ time : (hit enter after each) dism /online /cleanup-image /checkhealth dism /online /cleanup-image /scanhealth dism /online /cleanup-image /restorehealth run system file checker utility: open start, type: cmd right click cmd click run administrator @ command prompt, type: sfc/scannow check integrity violations restart system if not work, try following: try resetting software distribution folder: before carrying out procedure, disconnect internet. means turning off wi-fi , disconnecting wired connection. if don'

2 days agi allowed windows 10 upgrade. took forever finish must have been significant. today unable burn cds on dvd/cd burner , error code ox80004005. can help? moved from: windows / windows 10 / windows update, recovery, & backup hi robert, there's possibility issue related corrupted system files. let's fix error message cleaning system files. this: go control panel. select system , security. click administrative tools. select disk cleanup. a new window pop up, click on check box beside temporary files. lastly, click clean system files   button. kindly update result. Windows / Windows 10 / Performance & system failures

hi, whenever update laptop games stop running. updates security updates microsoft windows(kb4043961) , update adobe flash player. uninstall these updates , voi la! start working. there anyway can still update laptop , continue playing games.  thank you. moved from: windows / gaming on windows 10 hi asim, there might changes configuration of device after update. better assist you, please clarify following: what specific game referring to? are getting error messages? since when have been experiencing issue? have tried contacting game developer check if compatible device after update?  regards.   Windows / Windows 10 / Performance & system failures

hi,  i have bought new tablet windows 10, , i'm having several problems charging battery. don't know if windows 10 problem, or tablet itself, faulty. before upgrading windows 10, sometimes, when connected charger (it can charged via usb type c) windows tried install something, , failed, stating device not installed. think because tried quick-charge smartphone. but tried normal charger, , connection unstable, keeps connecting , disconnecting time, few seconds loading, few seconds disconnected, few seconds loading (you can see in battery icon too)... don't messages before saying usb drivers not installed... i think happens whenever try plug , charge once windows 10 started; have try plug before starting it. why happening? think windows 10 trying usb should not doing? or tablet?  thank help. i have tested bit more , found: -it seems way tablet stop connecting , disconnecting charging pr

i've started having problem windows 10 can load , if loads right away windows 10 tell me unresponsive , ask if want close program. this happening microsoft edge , games have load screen happen everything. can reinstall edge or other built in apps or programs see if work better: http://www.tenforums.com/tutorials/3175-apps-re... if haven't yet manually install fall creator version 1709 installing media creation tool , choosing upgrade now. http://windows.microsoft.com/en-us/windows-10/m... . stable method upgrade new version (which need anyway) , bring date reinstalled windows solve other problems have. can use same tool download iso or create bootable media need once, , have bootable media repairs or possible clean install. if there hurdles during upgrade see these steps optimize install evidence it's corrupted: http://answers.microsoft.com/en-us/windows/wiki... remember factory or up

hi, i have made upgrade windows 10 fall creators update v1709 , have issue with some applications using msvcr80.dll: faulting application name: cwbunnav.exe, version: 13.0.11.0, time stamp: 0x544cb5fd faulting module name: msvcr80.dll, version: 8.0.50727.9348, time stamp: 0x59a71bf3 exception code: 0xc0000005 fault offset: 0x00050b7f faulting process id: 0x209c faulting application start time: 0x01d362a973fe018c faulting application path: c:\program files (x86)\ibm\client access\cwbunnav.exe faulting module path: c:\windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9348_none_d08c1480442bf1e1\msvcr80.dll report id: ce1238ac-3316-4819-b191-0c61a2ff6f9a faulting package full name:  faulting package-relative application id:  i see in winsxs folder there older versions, ideas how make windows use older version winsxs thanks mihai *** moved windows / windows 10 / install, upgrade, & activate ***

i hate updating computer when running because of these specific reasons. did windows update screwed 4k quality , sound quality. ive downloaded newest drivers computer. why happening. extremely annoyed. please help. , bring screen quality. windows 10 newest update r9 380 raedon graphics card lg 4k 27" monitor i7 2600 moved from:windows / windows 10 / windows settings hello, can uninstall problematic update, see if helps: https://www.kapilarya.com/how-to-uninstall-wind... let know if helps! Windows / Windows 10 / Performance & system failures

my computer hasn't been able turn off or restart couple of days. keeps blue screening whenever try turn off , keeps restarting afterward. here's link dmp, msinfo , computer specs: https://1drv.ms/u/s!aj-1jgw4zzvliudckaqxizfbdtg8 let me know if can provide other info help. moved from: windows / windows 10 / windows update, recovery, & backup / pc hi franklin, blue screen errors can caused both hardware , software problems. isolate blue screen error when turning off computer, kindly respond questions below: have made significant changes device prior issue (i.e. installed hardware or software)? what exact error code appears? we forward response. Windows / Windows 10 / Performance & system failures / PC

split thread. mine has been turning off , on intermittently, think since creators update fwiw. seems come after restart disappear again @ point thereafter. Windows / Windows 10 / Performance & system failures / PC

hello, i asked question before see response ask again >! how fix disk usage 100 % tried every possible solution no luck disabled windows search disabled superfetch disabled chrome quick ...etc. 0 value iastor.sys 0 value superfetch disabled notification in settings still disk shows 100 % i running os name microsoft windows 10 home single language version 10.0.14393 build 14393 system manufacturer asustek computer inc.  system model x556ur  system type x64-based pc  system sku asus-notebooksku intel(r) core(tm) i5-6200u cpu @ 2.30ghz, 2400 mhz, 2 core(s), 4 logical processor(s) installed physical memory (ram) 6.00 gb  total physical memory 5.87 gb  available physical memory 3.82 gb  total virtual memory 7.50 gb  available virtual memory 5.56 gb  page file space 1.63 gb  hi, for identify cause of issue, suggest perform clean boot disable non-microsoft services

i did "critical" update in windows 10 on 9/12/2017 , once log in, have black screen cursor.  it load desk top screen 10-15 minutes later.  my husband did same update , had same results. have both used recovery option , set recovery point, when went shut down forced update again (with same results).  neither of happy since spent on $3,000 on these 2 laptops. literally 2 1/2 months ago.  there nothing wrong computers , other updates have been fine until one.  btw, i'm using macbook pro typing this, since i've never had issues updating os on it.  :(  can please problem? **moved from:  windows / windows 10 / windows update, recovery, & backup / pc ** hi cynthia, it outdated driver causing black screen issue you're having after update. suggest visit link on how troubleshoot black screen or blank screen errors. let know if have other questions. Windows

hello. recently, have been having issues bluetooth headphones , laptop. used work fine , connect , play sound, haven't been working. i'll connect them laptop, , if have sound playing (such youtube video) sound transfer on , play headphones brief period of time before headphones stop playing sound @ all, , instead emit beep every couple of seconds. i'm not sure why happens. if i'm not playing sound, or if pause youtube video, headphones not play sound @ all. they're still connected computer, no sound comes through them, , when going playback devices , clicking "test", bars on side don't move if sound playing can't hear it.  i have tried uninstalling drivers, services.msc , making sure bluetooth support 1 on , automatic, connecting , restarting many, many times, forgetting headphones , connecting them again, disabling other audio devices in device manager, etc. nothing seems working. record, headphones work other d

can please help? defective keyboard? did try borrowed usb keyboard? Windows / Windows 10 / Devices & drivers / PC

q key of laptop malfunctioning. starts tyoing itself.  hi, most of time, issue happens when key physically stuck. time when key doesn't go normal position after press them causing key type itself. however, for identify exact cause of this, ask more information: since when have been experiencing issue? there changes made on device prior this? which windows version or build using? windows version , build number of pc: 1. go settings . 2. click system . 3. click about . you can this: 1. hit start . 2. type winver . 3. press enter . what program using when encountering issue? have tried using different keyboard usb keyboard? this allow check if same issue persists. meanwhile, try update driver keyboard. more information on how update drivers in windows 10, kindly check link . we forward response. Windows / Windows

using hp envy 7640 in one. when attempting scan, error says need wia driver. problem started. able scan last week. press windows key + r type: control hit enter open devices , printers right click printer click printer preferences select select "hp scanner" try again. Windows / Windows 10 / Devices & drivers / PC

i'm trying transfer media gopro hero 5 , realized computer isn't recognizing device. test if gopro or computer, plugged in old samsung galaxy s4 , downloaded drivers , computer wouldn't show me driver. tried running troubleshooter , got "the usb controller in failed state or not installed. usb controller must installed or in working state troubleshooter run", response. usual googled problem , found couple of possible solutions , after trying majority of them, still having same issue. can think of might have missed? if please let me know! hi hector, this issue might  caused corrupted system file. know more, please answer following: have made changes prior issue? what troubleshooting steps have done far? Windows / Windows 10 / Devices & drivers /

usb mouse not working while power plugged in. on battery. plz. hi, there many possible reasons why issue happens mouse. further assist concern, kindly answer these following questions: have tried using mouse without having issue? is device driver date? we'll looking forward reply. regards. Windows / Windows 10 / Devices & drivers / PC

hello! since upgraded windows 10 fall creators update, i've been having trouble signing using pin: if go windows settings, won't have "remove" option, "add" option. , if click add new pin (although there 1 configured), message: i reset computer using option on recovery menu. have installed, despite antivirus, can't think else causing it. unless it's ms problem. ***personal information deleted moderator. please see microsoft community asked questions for more information on how can protect privacy.*** hi, let resolve pin issue. might occur due corrupted pin. suggest check thread , , kapil arya mvp 's post. we appreciate if , provide feedback. Windows / Windows 10 / Windows Hello, lock screen & sign-in

i'm having to  reload websites.  having devil of time getting advice. hi jake same thing happen in different browser? if not reset, reinstall or replace browser. if check new router firmware , run set again if applicable. type troubleshoot in start search, run internet troubleshooter. let know how goes. Windows / Windows 10 / Network & internet

there windows update week ago after i'm experiencing issues connecting internet. edge works i'm unable access internet using other apps windows store, mail , i'm not able set alternate sign-in options says 'network not available'. windows update states i'm missing updates, fails update due similar reasons. os: windows 10 pro v1703. ethernet adapter: realtek pcie gbe family controller in properties of same, however, gives following- device pci\ven_10ec&dev_8168&subsys_79711462&rev_15\4&9c6a22d&0&00eb requires further installation. ps: i've tried resetting os problems persist. hi, a network driver incompatibility may cause issue after installing windows update. answering following questions may in resolving issue. have tried checking if have latest network drivers? aside windows update, there other changes made on computer? have tried running network tro

plzzz i need help , i'm facing slow buffering when watching movies online unlike when i download  'em, they're downloaded full download speed! ... searched this, all i've found disabling hardware accelerator intel card doesn't support ... that's specs: lenovo y5070 / i7 / 8gb / nvidia gtx 860m / win10  in advance ! moved from: windows>windows 10>windows settings>pc hi jimmy, this issue can caused variety of factors such changes in network's configuration. internet service provider installed filters or controls on network. however, for come proper resolution , identify exact cause of issue, ask additional information: since when have been experiencing issue? there changes made on device prior issue? when streaming online, web browser using? does issue occur on website? what resolution using when streaming? if have different device, experiencing same issue when st

hello i unable see list of available wireless connections because wireless/network icon missing taskbar near clock. i have followed tutorial here still can't icon appear after restarting: http://www.intowindows.com/fix-wireless-icon-missing-from-taskbar-in-windows-10/ i have been settings , notifications restarted again , still not available (it yesterday). thanks. ted, you seem have switched airplane mode - can check & reverse in settings, networks, flight mode. if problem persists please paste picture of settings, networks, flight mode in thread others understand nature of problem bit better. denis Windows / Windows 10 / Network & internet / PC

enable adaptive brightness off .  turn off display after ... set never . our computers not laptops.  both wife , have apple cinemadisplays , both have recently begun dim , brighten on own. doesn't occur until after logging windows 10. @ point—after logging in—the monitors begin dim , brighten on own. when physical brightness controls buttons (for monitors) used, there happening fights use of these buttons (i.e. brightness increased, levels keep going down brightness turned up. monitor returns it's darkest state on own, sometimes begin brighten again). this issue not occur when hooked our macs, or when on win7. began recent win10 update. i have attempted give nvidia control panel full control of monitor, , though can adjust settings, doesn't lock out whatever causing randomness.  hi, this have happened due several reasons outdated driver windows 10. suggest update drivers o

how can step step instructions set windows 10 pro...i told setup wizard pop 1st time turned on computer?  did miss something?  ptsd 100% disabled vet/disabled xp, 7 user!    thank service. it's honor you. you're way ahead of me because did not serve. time moved united states old draft , didn't join on own. but 1 way equal both started out not having clue how use computer. today comfortable technology , can too. comes down how learn. if learn book, there plenty of great books on windows 10 written @ introductory level. i  loved this. had several , read them through, page page, cover cover. fabulous. if there's school near why not take course. again, @ basic level. nothing ashamed of. in fact, can trade stories equally clueless classmates make both laugh. don't overlook internet. whenever search add 'simple explanation' or 'tutorial' or 'for dummies' or in sear

windows 10 goes sleep , not wake up.  how wake up? happens if hold down on power button? make , model of computer? have done far troubleshoot problem? how long has been happening? version of windows 10 installed: 1507, 1511, 1607, 1703, 1709? version of windows did upgrade from? if system start, try following recommendations. computers firmware, deals things power management, related sleep needs updated. remember, issue experiencing here outside of windows, not resuming sleep. windows in saved state on hard disk , can't manage hardware resources, thats left firmware (your bios) handle. so, obvious more hardware issue software, updated driver software can fix it. suggest need update chipset drivers , bios. recommend update critical ones: bios, chipset, display driver, network adapters. if not work, recommend try 2 things first: boot windows 10 desktop press windows key + x click device ma

ok first @ english not calm down.i have few questions dumbfcks in microsoft: when turn off windows defender , 3rd party antivirus...why fck "antimalware service executable" using 100% hdd in task manager...u dont have boolean in programming language ???...its sort of **** quatum bit or **** fuzzy function ???? ok ok ok when turn off windows cancer updates...so should turned off , not "paused" not **** decision !!....i payed piece of os ...when wanna turn off **** updates should turned off until change mind...and again 100% "windows update" service... surprise ok another simple thing not simple in microsoft logic...who fck knows why... so why password has "lifetime" ???? not **** bussiness !! privacy ? **** forced change password ...what if forgot new password ? cause using old pass long time ?? **** hilarious system holy shiet common_sense.exe stopped working in ms....bb ... 

at  settings > time & language > date & time, the option change date , time greyed out. hi luis, have fall update installed, adds set time zone automatically feature on computer. may turn off feature date , time settings page in order set manually. don't hesitate update outcome. Windows / Windows 10 / Windows settings / PC

i open computer , disk usage @ 100% , doesn't decrease..... please ive tried resetting pc , installing updates , nothing has worked. [moved from: windows / windows 10 / devices & drivers] open start > settings > privacy > background apps disable background apps. disabling windows update: press windows key + r type: services.msc hit enter scroll down windows update select right click click properties under general tab, choose startup type disabled click stop click apply ok also, check whats starting windows. press windows key + x click task manager click startup tab disable except windows defender. also, open start > settings > privacy > background apps , disable all. open start, type: problem reports hit enter delete failed or pending reports. Windows / Windows 10

hello name sebastiaan. playing games yesterday when think hit key combonaties make screen colorless , grey. when restart pc begin screen has color not when im logged in [moved from: windows / windows 10 / windows settings] if drivers up-to-date including display adapter, better boot computer in safe mode , check if issue persists. identify if problem occurs while computer in basic state. reference, click link on how start pc in safe mode in windows 10 . if need further assistance, don't hesitate reach out. Windows / Windows 10 / Performance & system failures

built dad new computer using old parts here , there. except new ram , motherboard. using functional 1tb hdd boot drive newly installed windows 10 pro 64bit. everytime try shut down or restart pc seems normal @ first. after shutting down screen goes black thats happens. pc remains on 2 minutes until blue screen error telling me windows has run problem. blue screen sad smiley lasts 5 seconds until pc reboots. help? hi benjamin, the blue screen error experiencing can occur due several reasons such as, hardware failure, software conflicts, etc. resolve concern, recommend follow appropriate troubleshooting steps in article: troubleshoot blue screen errors . remember read instructions thoroughly. don't hesitate reach out if need further assistance concern. Windows / Windows 10 / Performance & system failur

i've had bizarre , 1 of kind issue haven't seen come anywhere else. since latest update installed less week ago, every game close 10+ years old has quit working. guild wars 2, napoleon total war, medieval 2, empire @ war etc, dont work regardless of whether on cd or launched steam. newer games such endless space, overwatch, atilla total war work fine games do. however old games don't work in same specific way. launch , freeze @ opening title/license screen, yet if hit ctrl alt del, game advance during limited time takes computer switch task manager. if keep hitting ctrl alt del, game advance forward 1 second @ time, doesn't freeze can still move mouse around , click on things in main menu, if game showing not responding @ moment. if computer putting frozen game on functioning game. i've tried optimizing computer performance, virus scans, updating drivers, troubleshooting programs yet computer isn't detecting issues on front. a

this update, which not require , remains failed (error code 0x80240034) , prevents windows 10 64bit powering off , on should. blue screen stating"getting windows ready - not turn off computer" when powering off , hangs indefinitely forcing me power off manually. screen appears @ start again hanging indefinitely forcing manual reboots until loads windows. this unwanted , failed update want delete windows update list , have tried several ways without success. have run troubleshooter, sfc/scannow , have tried both restore , clean install , both of these hang indefinitely. this driving me crazy, have other suggestions enable me rid of continually failing update ? ps there no microsoft office on pc. the efforts you're showing barrie incomparable, , appreciate it. if clean install best option got now, suggest check article first see if it's same way 1 did. if yes, suggest try again , provide screens

whenever perform windows update or update piece of software , system asks reset computer, find system hangs @ windows logo , doesn't want proceed.  circle timer underneath doesn't appear , have shut pc off , reload it.  appears happen intermittently unsure cause. i have tried numbers of fixes.  running memory test (as per instructions of computer manufacturer - passed fine), clean windows installation, updating latest drivers, heat tests make sure system isn't overheating, run system scan through command prompt (no problems) , have turned off fast boot option in bios , windows settings see if helps (waiting see if anything). it's causing tech guys scratch heads bought pc from, great. pc i7 &&00k 16gb ram gtx 1080ti m.2 128mb contains windows 10 ssd 500gb contains other programs , files hi daniel, the pc performance you're experiencing due various reasons. right now, s

to whom may concern, i purchased hp omen 15t gaming uhd laptop , not scale text, apps, , other items correctly when gaming.  example, toontown rewritten launcher small in comparison screen , can barely read username check , see if correctly entered.  did not, however, experience scaling issues once in-game.  see picture below. to try , fix issue, went toontown rewritten app's properties.  under compatibility, checked off setting: "override high dpi scaling behavior.  scaling performed by: system."  fixed size of launcher making larger, images , texts on client became blurry. i experience scaling issue in league of legends well.  different toontown rewritten launcher, league client not affected scaling issue.  instead, experience text , image scaling issues in-game.  text scaling of chat menu , of people's usernames (i crossed username in picture below out privacy reasons) image scaling of minimap , cursor affected.  text s

i just upgraded windows on 02/12/17 with latest version. nightmare began. after upgrade computer slow down. every entry, turning on computer every single entry, there time lag between 1 minute 10 minutes. hate use computer anymore. can help? hi, for isolate concern windows upgrade,  ask additional information. please provide following: which windows 10 build version installed? may check on clicking start , type winver , press enter . press windows key + r , type winver in the run dialog box , press enter . aside upgrading or updating device, there changes made on computer prior issue? can tell troubleshooting steps have done far? we're looking forward response Windows / Windows 10 / Performance & system failures

as per title, many people reporting stuttering in dx11 full screen games. disabling game bar recommended not fix this, neither disabling full screen optimization. i have horrible feeling never fixed in attempt force users onto dx12. pretty bad news nvidia users. Windows / Windows 10 / Performance & system failures / PC

windows 10 not responding not showing mouse pointer showing lock screen nothing else not mouse pointer , cannot control it happened after restart when restarted windows 10 lock screen appeared .please tell solution not working please start pc, manufacturers logo disappears or spinning dots start , windows attempts load, press , hold power button 5 - 10 seconds perform hard shut down twice on third start windows boot recovery environment , there can access system repair, safe mode, command prompt . . . etc. go troubleshoot - advanced option - system restore check see if have restore point can go if not work or have no restore points, go troubleshoot - advanced options , choose startup repair , see if windows can repair otherwise, go troubleshoot - advanced option - startup settings , click restart upon restart, press 4 enter safe mode once in safe mode, backup data if not have backup open device manager , check make sure dri

as title partially states, woke monitor, pc set never sleep, , found error message disappeared. screen went black , started flickering see cursor , couldn't. screen stayed black. restarted computer using button on tower , checked logs. there several errors have never seen before. no recent changes pc aware of. unless windows updates did something. looking information on happened , how can fix it. here recent errors: log name:      application source:        sidebyside date:          9/27/2017 8:30:34 am event id:      59 task category: none level:         error keywords:      classic user:          n/a computer:      eamd description: activation context generation failed "c:\windows\system32\audiodg.exe".error in manifest or policy file "c:\windows\system32\audiodg.exe" on line 0. invalid xml syntax. event xml: <event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">   <