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Showing posts from September, 2012

Windows 10 Update now have a stretched screen - Microsoft Community

i off of computer day yesterday ( thanksgiving). see computer updated, nov 23, 2017. morning have stretched screen. went wrong. ideas? [moved from: windows / windows 10 / desktop, start, & personalization / desktop] hi wendy, display driver needs rolled . . . windows update has lately been installing incorrect display drivers . . . open device manager (accessible right clicking start button) expand display adapters section right click graphics card, choose properties on driver tab, click 'roll driver' close device manager , restart system if there no roll available or not work, go support page of manufacturer of pc/laptop download device driver recommend display adapter/gpu , install version, until microsoft come out fix . . . Windows / Windows 10 / Devices & drivers

how to open cd rom disc drive - Microsoft Community

have got new lenovo ideapad 110 laptop , can't see how open cd rom disc drive there's no button , when push it doesn't open? open file explorer on taskbar, represented folder icon click pc right click dvd/cd icon click eject eject button drive might flushed, so, try gently pressing or feeling button open it. Windows / Windows 10 / Devices & drivers / PC

lifecam dashboard windows 10 - Microsoft Community

purchased lifecam hd-3000 , box has blue sticker indicating it's windows 10 compatible. drivers installed when connected device. way can access clicking on camera icon located in start menu. there no desktop icon. also, there no lifecam dashboard, no access microphone settings etc. without dashboard it's pretty worthless. what's that? hi, the webcam purchased compatible windows 10 operating system based on system requirements of device. default, windows 10 camera application 1 manages video capture devices connect computer. can download software available webcam on link . take note version of software indicates previous version of windows. since case, recommend follow steps on this  link install application using compatibility mode. refer section labeled " compatibility mode" allows choose manually windows version application use in installation. recommendation kindly set option same wind

maxtor external hard drive - Microsoft Community

hello all, i'm trying add old external maxtor hard drive laptop, i'm running windows 10, can please me, many thanks. hi, your concern requires modifications in bios , hardware-related. best in touch local technician assistance. regards. Windows / Windows 10 / Devices & drivers / PC

NDIS Drivers - Microsoft Community

hi team,   suggest me how ndis drivers windows 10. using gateway laptop 64 bit. want share laptop internet android mobile usb. so, suggestion accepted.     in advance. hi, there different network device drivers supported network driver interface specification (ndis). example of miniport driver manages network interface card (nic) such wi-fi card or lan card in computer, including sending , receiving data through network interface card. additional information on type of drivers supports ndis drivers in windows 10, kindly refer information available on link . for more references on how setup mobile phone internet connection using usb connection computer, suggest contact device manufacturer exact steps need complete. take note though depend on model of mobile phone if supports option internet connection using usb port. feel free reach out further concerns. Windows

Screen mirroring audio problem. - Microsoft Community

hello everybody! i have laptop lenovo g 50, upgraded windows 10. screen mirroring on samsung smart tv 6 series. works, problem have audio interruptions during playing videos. tried fix this, still can not. hi, this have happened due outdated driver. regarding concern screen mirroring audio issues, suggest update driver in windows 10 . suggest run audio troubleshooter . let know how goes. Windows / Windows 10 / Devices & drivers / PC

slim portable hdd 1tb will not show on windows dashboard - Microsoft Community

split thread. i have  slim portable hdd 1tb not show on windows dashboard help there no such thing "windows dashboard".  mean file explorer? check shown in disk management [c:\windows\system32\diskmgmt.msc] , try right-clicking on disk's entry there , assigning a drive letter - need do. if need further explain problem in more detail , post picture of disk management. make sure expand columns in top half text can seen. make sure include whole of lower half [the graphical bit] if means have post 2 separate pictures. you can use guidance in making & posting diagrams - capturing screen contents - prntscrn key, win-shift-s, snipping tool , screenshots - forum article denis Windows / Windows 10 / Devices & drivers / PC

Connected but no internet - DNS issue? - Microsoft Community

computer able connect wi-fi without internet access. there slow access (no more 2 mbps), gradually dropped off until hit 0. other devices able connect wi-fi network no problem, , computer in question has been able connect other networks without issue in past. network troubleshooter doesn't provide consistent error message, seems related dns. volunteers willing try resolve issue. these should resolve connection issue. windows 10 - scroll down "connectivity" <-- check https://support.microsoft.com/en-us/products/wi... fix network connection issues in windows 10 <-- check https://support.microsoft.com/en-us/help/10741/... router suspect here, have updated firmware possible solution? router can issue if other os's working fine. , update wifi drivers on computers. try updating driver : make restore point : start - type in --> restore find @ top , click on - create right

Trouble starting Network Location Awareness Repost - Microsoft Community

this repost because couldn't sign original account hi, i running windows 10 pro. trying restart network location awareness , dependent services. 1079 error when try restart or start properties dialog. dependent services 1068 error. hoping find out how edit registry these services. no longer connected network, still have internet. if knows how repair problem, please help. originally had been trying find out why couldn't see laptop in network in explorer. thanks stephen you wrote: hi stephen, we'd gather more information provide proper troubleshooting steps in resolving issue. please answer these questions: what exact error messages showing on end? are connected network/work domain? have done changes/edits registry before issue happened? we'll waiting updates. i wrote: hi, sorry account change - reason couldn't sign in original account. made new one. for network location awareness

Wifi hotspot - Microsoft Community

morning. phone shows full network windows 10 hot spot laptop shows 0 devices connected , phone cannot browse. have tried configure internet settings no avail. assist me please. appreciate. hi james, windows error message? did mobile hotspot on computer work or did never work before? Windows / Windows 10 / Network & internet

windows 10 version 1709 update no internet connection - Microsoft Community

hello, i have desktop with windows 10 version 1703 update , network driver. manufacturer: realtek description: realtek pcie gbe family controller driver version: 9.1.406.2015 after windows 10 version 1709 update, there no internet connection. i tried install driver dvd, tried fix windows, nothing works. i have use recovery back to windows 10 version 1703 make internet work. if reboot desktop updates windows 10 version 1709 , same problem. how make realtek pcie gbe family controller work with windows 10 version 1709. thanks hi narayanan, compatibility of driver 1 of usual reasons why specific device or driver not work after update. the driver disc used, may outdated, that's why issue still persisted. suggest downloading , installing latest driver manufacturer's website, have latest driver it. update outcome can provide further assistance.

Hidden network won't connect on windows 10 - Microsoft Community

bought new acer aspire e15 windows 10 laptop , used wired connection in order first set when took out ethernet cable , attempted connect came multiple  "cant connect" errors or  completely ignored it. able see computer saw there hidden network didn't choose connect properly. have had turn our ssid open connect , hide again.... when restart router have repeat steps please me if network secured password of choosing there no need hide network. Windows / Windows 10 / Network & internet / PC

Creators Update horked personal settings - AGAIN - Microsoft Community

ok - getting annoying *still* happening.  (2 years , 4 major upgrades in even!) responsible maintaining 6 networked pcs, , 3 laptops. running windows 10 pro updates deferred (semi-annual channel in new-speak). week "caught" fall creator's update -pretty @ once. yet again - update reset settings defaults! 1. show suggestions in start menu went "on" 2. network security settings reverted password protected sharing - again.  also, shared folders required password. 3. lastly  (and yuuuge) setting allow auto download of manufacturers drivers, icons, , apps went no yes. in 1 case, pc decided download , *install* updated nvidia drivers *while* 3 graphic design windows open @ same time. 3 open windows froze , work in windows lost. please tell me fixed time spring update rolls around? "windows service" bs isn't servicing needs well) -w hi, we understand want issue addresse

Non-Aligned Display in Windows 10 - Microsoft Community

i have windows 10. changed monitor , used older monitor's vga cord longer. there little gap on top part, , taskbar on bottom sank same length of top gap. also, whole display screen moved left. total effect - display moved (sunk) around quarter of inch towards bottom-left side. there flickering line continually jumping in blank space on top. how can fix alignment issue?  thank you. hi marvin, this issue screen alignment can due incompatible display driver. initial recommendation, suggest update display driver. keeping drivers up-to-date ensure quality performance of device. to update display driver, you'll need start pc in safe mode, uninstall current display adapter, , check driver updates. here's how: start pc in safe mode , right-click start   button , select device manager . expand display adapters section, right-click listed adapter, select uninstall device . select delete driver softw

win 10 version 1709 - Microsoft Community

happened system image no longer found gone completely? it's still there requires inquisitive mind find it: settings / update , security / backup / more options / see advanced settings / system image backup much faster: control.exe / file history Windows / Windows 10 / Windows settings

Windows 10 "Settings/Storage/C:/Apps & - Microsoft Community

when go settings app , check storage space on c drive see apps & games taking 68 gb decide @ it. on top of list garry's mod 43.5 gb. garry's mod no longer on drive though. exploring why saying this? hi idek,, might glitch in storage app in settings . . . if 43.5 gb being taken on hard drive, best option small free utility called treesize windows file explorer cannot show hard drive space being used treesize show instantly, space being used! https://www.jam-software.com/freeware/ Windows / Windows 10 / Windows settings

Windows 10 store not loading content - Microsoft Community

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hi, i have windows 10 pc 1703 (15063.608 build). recently can't load content in windows 10 store app.  home tab , apps tab both empty while games tab loading normally.  the issue started 5 days ago since store app update version 11708.1001.21.0 it worked fine before that. i tested issue on main desktop pc , laptop both same os , same build. it's similar on both of them. i'm adding images visualize issue. update 2: the problem resolved after windows 10 store update 11709.1001.27.0 (windows 10 64-bit, 1709) hi george, this issue may have been caused recent changes made on computer. we suggest run windows store troubleshooter . give easy fix solutions , resolve software issues. please let know if need further assistance. Windows / Windows 10 /

Intel + NVIDIA Laptop Freeze Problem ( FIX IT WINDOWS FIX - Microsoft Community

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/intel-nvidia-laptop-freeze-problem/93e7004a-62b1-4211-8e37-4c136608865e hi, based link you've provided, original poster provided resolution , work around issue , other community members provided steps well. confirm if you've tried troubleshooting steps on it. have send concern feedback hub? we'll waiting response. Windows / Windows 10 / Performance & system failures

Problems with restarting my laptop following Windows updates - - Microsoft Community

when restart laptop - during start-up message - preparing automatic repair - screen changes blue message - recovery, there problem device connected pc, unexpected i/o error has occurred.  filr:\windows\system32\winload.efi error code 0xc00000e9 - thisproblem can happen when removable storage device removed while in use or failing. i not have device connected , has started following above updates. any advice appreciated. thanks andy moved from: windows / windows 10 / windows update, recovery, & backup / pc please answer-by-number, preferably without quoting post: 1. when (approx. date) did purchase computer? 2. did computer come win10 preinstalled, did you clean install of win10, or did upgrade win7 computer or win8.1 computer [<=pick one!] to win10? 3. manufactured computer (e.g., dell; hp; acer; lenovo; asus)? 4. has norton application or mcafee application ever been in

Program Files Corrupted After Windows 10 Patches Updates - Microsoft Community

hi there, i running windows 10 anniversary update last patch updated september 28, 2017. other update adobe acrobat reader dc (18.009.20050) on december 02, 2017. have new firefox quantum downloaded , installed on november 18, 2017. my problem started around november 25, 2017. can not open services manager, command prompt admin (powershell admin), advanced uninstaller. can not elevate cmd admin either. can not download , install including window 10 updates. although avast updater able update adobe acrobat reader dc. every time click on shortcut , start icons of above apps, says there no programs associated or windows cannot find them. tried rollback , recovery can not access them because admin account not log me in. sure have correct password. tried log in ms account still asks me admin account password. tried changing admin account password there no prompt. not find admin account password change online either. with these many glitches, thin

stopcode ...21a - Microsoft Community

lenovo tablet has run fine, when updated windows 10 18 months ago. when switch on goes straight stopcode blue screen , restarts. in continual loop can't break out of hi mick, corrupted system files 1 of possible reasons why issue happening. recommend following possible solutions in article to resolved blue screen errors 0xc000021a. keep in loop result. Windows / Windows 10 / Performance & system failures

Why does Windows 10 keep going back to Balanced power mode? - Microsoft Community

no seriously, why? keep switching high performance. balanced makes disk go 100% , can't have when i'm trying play games. i've done many things, such use command prompt set default , set default with  regedit. still goes back. i want stop because can't start without having go through slow process of trying fix it. it's ridiculous , shouldn't have everyday turn on pc have work. well shouldn't change.  seeing change during power transitions (from ac dc) or @ set time/event? on second note, power setting can't make disk go "100%", program can that.  can press ctrl+shift+escape , see program listed "hogging" disk? Windows / Windows 10 / Performance & system failures

windows 10 - Microsoft Community

my computer had dll issue , ran dism.exe/online/cleanup-image/restore health command prompt.  now, 20 hours later computer has "repairing disk errors" screen , "this might take on hour complete. do have hope error fixable?  else can do? started when had problem apache open office word processing recommended uninstall-reinstall. thanks hi linda, the repairing disk error experiencing can occur due several reasons such as, hard drive failure, corrupted system files, etc. recommend perform system restore on computer using recovery drive following steps under use recovery drive restore or reset pc in article: recovery options in windows 10 . restoring computer earlier point in time not affect personal files. remove apps, drivers, , updates installed on computer (possible causes of issue) after restore point.  kindly once you've performed system restore. Window

Windows Fall Creators Update (1709) made incorrect path to - Microsoft Community

after update "default apps file type" not show apps , none of files open dedicated program without manually launching it. after scanning registry noticed file paths changed disk c while in reality on disk d. also, made startup programs , services not start causing me lot of trouble. what's going on , there fix? [moved from: windows / windows 10 / windows settings] hi, windows files commonly reside in c drive. if file location has been changed, try putting them , see if apps launch upon start up. you can perform system restore put computer original state: select the  start button, type  control panel  and then choose it list of results. search  control panel  for  recovery . select  recovery  >  open system restore  >  next . choose restore point related problematic app, driver, or update, , select  next  >  finish . note : restoring won’t affect personal files, remove apps,

Apps and Outlook is missing after the update - Microsoft Community

there recent windows 10 update, happens daily. new interface terrible. can't find apps, worst part no longer have outlook view , use email. on earth has happened. why microsoft think necessary make computer way think best me. top off since upgrade laptop slow molasses on cold winter day in arctic. @ point better off linux or open os @ least wouldn't have constant updating makes computer worse not better. moved from: office / outlook / windows 10 / office 2016 original title/subject: outlook yes perfect want be. click on started select go earlier build should roll previous more stable version. regards Windows / Windows 10 / Performance & system failures / PC

File picker UI pops up and freezes page - Microsoft Community

file picker ui pops , freezes pagewhat needed remove pop-up?  i'm using windows 10 ***post moved moderator appropriate forum   category.* ** hi, the pickerhost.exe (file picker ui host) system hidden file located in %system% folder. for better assist you, please answer following questions: are randomly getting pop-up message or you're getting when browsing web? can send screenshot of file picker ui pop-up? which browser using? on version of windows 10 device running? if you're randomly getting pop-up message, , screen freezes, there's possibility issue being caused corrupted system file, try running system file checker tool scan , repair missing or corrupted system files on windows 10. update outcome can provide further assistance. Windows / Windows 10 / Performance & s

New HP ProBook dead after most recent update - Microsoft Community

my laptop did windows 10 update yesterday , kept restarting after update.  gave me stopcode error, ks sys.  had switch off , make noise , not starting @ all.  how can fix please? **post moved moderator appropriate forum category.** hi trudy, we may need further investigate concern able identify cause of issue. showing black screen without windows logo or cursors? suggest performing system restore following steps below: start desktop, , after manufacturers logo disappears and   windows 10   tries boot, press , hold power button 5-10 seconds perform hard shut down.     do step #1 until see the   windows logo   screen or   please wait   during boot. (you may need perform 3 times.)   after   windows 10   boots the   windows 10 recovery environment   (winre), can access   startup recovery, safe mode,   and   command prompt.   go to   troubleshoot   >   advanced   options   >

Drivers don't work and don't install. - Microsoft Community

hi. so, i've been dealing problem month, now, it's starting little worse.  my drivers not update, , of usb ports broken, , don't want take repair shop or anything, can suggest can do? the problems range hdmi cable overheating, aforementioned usb ports broken, , fact drivers possibly 2 months old. further extends can not install windows updates. please help, it's starting annoying, , i'd rather not buy new computer. specs- windows 10 (64-bit)  used windows 8.1 before getting upgrade. intel core i7 processor 4770 @ 3.340 ghz nvidia geforce gtx 760 (192-bit) @ 1.5 gb (nvidia drivers can't install well.) 2tb hard drive (model st2000dm001-1er164, don't understand means...) acer predator g3-605-ur1d motherboard 2 8gb ddr3 sdram pc3-12800 ram cards, kingston.  **post moved moderator appropriate forum category.** hello, we'd more information regarding this,

HP DeskJet 3522 Print Queue Continuously Not Clearing - Microsoft Community

hi, i have hp deskjet 3522 set on home wireless network (updated drivers , firmware).  my wife used (she has laptop, have desktop).  both computers showing, on , on again, print queue getting stuck after printing job.  it's if computer isn't aware job has finished printing because shows incomplete number of pages and/or file size being processed, yet document prints in full.  the job stick around in queue , prevent other jobs printing, after deleting job , clearing spools.  the thing helps running troubleshooter after trying print next job.  the troubleshooter able clear stuck job , start next one, reprint stuck job.  pretty frustrating! can't find online this.  i have seen couple posts disabling bi-directional communication i'm concerned means , whether work. thanks help. hi, the error encountered can associated print job stuck in print spool service on device. initial step, suggest f

Updating Garmin Express. - Microsoft Community

what can enable me update garmin express.  i'm on windows 10(built on time microsoft original windows 7 format.  need update maps having bought 32gb memory card. play around attempting copy updating data, no respose system.  can please help??? ***post moved moderator appropriate forum category.*** Windows / Windows 10 / Devices & drivers / PC

Cannot connect to mobile hotspot - Microsoft Community

i can succesfully setup old dell windows 10 laptop (build in wifi adapter) mobile hotspot , can connect ipad, iphone , chromebook. when try connect windows 10 desktop mobile hotspot can select wireless network defined, can type in password defined , desktop tries connect..... after 10 seconds systems returns message "cannot connect network".  looks ok on dell laptop (apple things connect). can't figure out what's wrong on desktop. desktop can connect normal wifi networks. any ideas? i use linksys ae3000 adapter on desktop. open mobile hotspot settings (settings > network & internet > mobile hotspot) turn on mobile hotspot under "related settings", click change adapter options take note of adapter connected internet , adapter mobile hotspot (typically named "local area connection* [#]") right click adapter connected internet , click properties go sharin

Downloading a specific web account. - Microsoft Community

split thread.  im having problems down loading specific web account  support id 4964160970695670491. ***off-topic message split original thread moderator.   post moved moderator appropriate forum category.***  me Windows / Windows 10 / Network & internet

Windows 10 upgrade THEN lost ability to connect to the internet. - Microsoft Community

hi, i  have 2 laptop. i have upgraded 1 of hp laptops windows 10. since has occurred, have lost ability connect internet. so, in saying that, can update drivers, or whatever have do, on pc, wifi connection , , put on flash drive , transfer on pc  needs it???? help other pc sooo better open start > settings > update & security > troubleshoot scroll down click network adapters click run troubleshooter when complete, restart see if problem resolved. if not, press windows key + x click device manager expand network adapters right click adapter click uninstall exit device manager, restart. windows 10 should detect network adapter reinstall it. check if can connect , browse. open start > settings > network & internet > status scroll bottom click network reset. Windows / Windows 10

Multiple Windows and Dropdown Menu selection issues Internet - Microsoft Community

need correcting issue using windows 10 , internet explorer.  unable keep multiple webpages open - disappear behind 1 another.  in order view prior one, current open window must closed - instead of being visible in 1 of "+" or "new tab" windows.  next, if click on link within webpage brings (smaller)window - stay there long don't attempt move cursor click on it. if move cursor, disappears , can't find it, after closing or minimizing current window. hope that's clear , can point me in right direction. thank you! hi, there different factors can contribute issue you're facing internet explorer not being able open multiple tabs or websites. caused recent update or corrupted files. resolve concern, kindly answer questions below: were there recent changes or updates installed in computer prior issue happening? which version of internet explorer have in computer? which build , version o

Remote desktop via wifi without hub/router - Microsoft Community

i have 2 laptops running windows 10 pro, , want run remote desktop on 1 (master) control other laptop using wifi. remote field scenario astronomy observatory run automated equipment in field no network of kind available. want set without router/hub power reasons , reduce complexity. is possible this?  thinking need set manual ip address , shared subnet in ip settings between 2 machines on each wifi adapter, maybe edit hosts file machine names , ip addresses?  other settings need do?  policy/security or other settings prevent this/enable this?  thanks hi charles, you can use remote desktop on windows 10 pc or on windows, android, or ios device connect pc afar. can refer article steps: how use remote desktop . let know if need further assistance. Windows / Windows 10 / Network & internet

Win 10 1703, can't RDP through VPN - Microsoft Community

after update win 10 version 1703, connecting vpn, doesn't allow remote desktop session on vpn.  i can ping server, not remote desktop it. hi ronald, based on concern regarding remote desktop connection using vpn, recommend post query microsoft technet forum requires advanced troubleshooting. feel free post if have other questions in mind. kind regards. Windows / Windows 10 / Network & internet / PC

38-character "product code" - Microsoft Community

i ran troubleshooter uninstalling program isn't listed in windows 10 apps list described at  http://support.microsoft.com/mats/program_install_and_uninstall the troubleshooter asks 38-character product code.   to find code, tried running command in command prompt , administrative command prompt: get-wmiobject -class win32_product that not recognized command.  next, in powershell, ran get-wmiobject -class win32_product .  got list of installed apps 38-character codes, 1 want uninstall not on list. what should try next? hi fg1926, program trying uninstall . . . happens quite in windows 10. go folder program installed should see file named uninst.exe, run file if file not exist: either reinstall program , uninstall - reinstalling fixes uninstall routine being missing otherwise, delete program folder c"\program files or c:\program files (x86) , programdata folder on c drive.

Remote Desktop - Microsoft Community

i trying allow remote connections on 1 laptop , connect via internet on another.  i'm running windows 10 i trying use ms remote desktop feature. when open system properties window , go remote tab, have remote assistance text present, there is  no  remote desktop block in window.  any help, please? zac windows 10 home?    you have have windows __ professional or above use other remote assistance (as built-in remote accessibility option.)  has been way. Windows / Windows 10 / Windows settings / PC

Windows 10 Screen Resolution error test box - Microsoft Community

hi all. i'm running windows 10 on lenovo computer. every time start computer there screen resolution error box in middle of screen. it  says correct resolution should 1440 x 900 60 hz. box stays 5 minutes blocking screen. repeatedly change screen resolutions , forth box quit, doesn't. advice?? ***post moved moderator appropriate forum category.* ** hi barry, there different factors can contribute why you're getting error prompt regarding screen resolution being used on computer. caused recent update installed or system files corrupted. resolve concern, kindly answer questions below: were there recent changes made or updates installed prior issue occurring? we confirm exact error message saw? if possible kindly post screenshot. which version , build of windows 10 have installed on computer? we forward response our queries. Windows /

Files permissions issue with Nodejs since the Windows 10 Fall Creators - Microsoft Community

i'm having files permissions issues nodejs since the windows 10 fall creators update, i've raised ticket here https://github.com/nodejs/node/issues/16682 related windows release? volunteers willing try resolve issue. microsoft community not proper venue programming or development issues. microsoft's msdn main venue. since github not able please check in msdn , developers there. msdn - developers http://msdn.microsoft.com/en-us/dn308572.aspx msdn - developers - community http://msdn.microsoft.com/developer-communities... msdn - forums http://social.msdn.microsoft.com/forums/en/cate... msdn - forum for…? http://social.msdn.microsoft.com/forums/en/what... please let know results , if need further assistance. Windows / Windows 10 / Performance & system failures

Following is a pop up message I am getting on startup on Windows 10 - Microsoft Community

script: c:/users/pc/appdata/roaming/microsoft/windows/startmenu/programs/startup/system.vbs line: 2 char: 1  error: system cannot find file specified. code: 80070002 source: (null) hi, tell more concern. when did start happening? changes have been made device since then? pull task manager , disable startup apps. restart device , observe if make difference. we forward response. Windows / Windows 10 / Performance & system failures

Windows 10 bluescreen crashes only when working with files!! - Microsoft Community

i getting consistent bluescreen crashes whenever working files, such doing music file conversions using itunes 12.5, backing files external hardrive, or defragging c drive. i'm operating on 2011 hp pavilion hpe, windows 10 upgraded windows 7 earlier year. browsing causes no problems, working in folders no problems. files. need can't complete backup, defrag c drive, or continue converting music files wav files (a current project.) followed online suggestions perform recall of c: windows\minidump, , recent results follows: microsoft (r) windows debugger version 10.0.17030.1002 amd64 copyright (c) microsoft corporation. rights reserved. loading dump file [c:\users\xxxxx\desktop\minidump\112017-69875-01.dmp] mini kernel dump file: registers , stack trace available symbol search path is: srv* executable search path is: windows 10 kernel version 15063 mp (6 procs) free x64 product: winnt, suite: terminalserver singleuserts personal