Docks

interestingly, whenever connect wifi, while using bluetooth headphones, lose sound pc shows bluetooth still connected. i'm using windows 10.  i've set wifi metered connection. how fix this? thanks... hello, we need further investigation on concern can identify cause of issue. have made change/updates prior issue? for meantime, can try these following methods isolate/fix issue: method 1 - run microsoft easy fix device , hardware troubleshooter: microsoft easy fix can diagnose , resolve common issues. can download troubleshooter through link . method 2 - run hardware , device troubleshooter: right-click start menu , select control panel . change view by: category large icons . select , click troubleshooting . click hardware , sound . click hardware , devices . follow on screen instructions , wait troubleshooting complete. once troubleshooting done, check status of troubleshooter s

have new lenovo yoga laptop windows 10 , accidentally deleted "headphones" selection inside "sound"  area inside "hardware , sound". see "headset", "headset earphone" and, "speakers".  i've done instructions found here: https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/headphones-device-disabled/a22ee43a-c1c2-4b77-b471-b2c7d4d554c8?auth=1   but "headphones" not appear when clicking "show disabled devices" nor when clicking on "show disconnected devices" inside "playback" tab nor while inside "recording" tab.  there fix this?  began because use bluetooth headphones when i  tried going use regular wired phone-jack earbuds never worked again.  there has got others have experienced this??  frustrated... please help.  thank much!! hi cameron, devices quit on working caused disable driver. sort

have simple wireless mouse , has worked fine in past sudden freezes when ever move it working fije second after stops in place , moves , , fustrating have deleted device manager deleted drivers rolled previous driver , removed settings , still lags , stops in place fix's? hi david, since you've reinstalled , rolled mouse driver, possible sensor of mouse broken. have tried using mouse on other pcs no problem? we'll looking forward reply. regards. Windows / Windows 10 / Devices & drivers / PC

i having strangest issue cyborg v7 keyboard. whenever typing moving fast between making capital letter (i.e. holding shift) , space bar hit both @ same time. when happens following symbols show !@#$&* i have tried uninstalling/reinstalling cyborg driver, using microsoft hid keyboard device driver, safe mode, , none of these things work. not have other languages or keyboard layouts enabled , sticky keys off. these keyboard related things can think of try mess with.  unfortunately seems madcatz (cyborg manufacturer) has gone out of business there no updated drivers or support available on website nor can find drivers download again.  any appreciated keyboard , don't want 1 such weird issue seems system thing. function of cyborg v7 keyboard. can confirm test-driving different keyboard. if there nothing can (other slowing down typing) because windows accepts scan codes keyboard presented.

windows 10 sound tinny, realtek drivers, no bass, tried adjusting quality, brand new computer 10 installed, should not have pay microsoft quality sound ? love music, not sqeaky stuff hello, please run playing audio troubleshooter control panel > troubleshooting > view all. see if helps you. hope helps, luck :) Windows / Windows 10 / Devices & drivers / PC

hello! i got fall creators update, , after installing , rebooting, network adapter, archer t9e, stopped working. have tried uninstalling device manager, , reinstalling absolute updated drivers can find, has not worked. when find device in device manager, "this device cannot start. {code 10}" error. info or tips on how fix issue appreciated. i'm greg, volunteer installation specialist , 8 year windows mvp, here you. check newer driver on pc or display adapter support downloads webpage. while there check if there other newer drivers update. can take time until updated. there known issue of incorrect drivers being pushed windows update requires rolling driver. right click start open device manager, choose display device, driver tab, roll back. if there no roll or doesn't choose update driver on device driver tab, browse computer, let me pick see list of installed drivers, work backwards trying

my daughter's machine set manage shares via password (not managed via homegroups) , has several smb shares available. permissions set correctly shares accessed other computers. has linksys wmp600n wireless networking card installed. connection lan on wireless connection. every other computer on network, when accessed, gives either password prompt, password shares enabled, or immediate anonymous access not require passwords. computer, named raven, flat out denies access.  not password prompt. tells you don't have access computer, if sharing disabled on system. i've done advanced troubleshooting, checking secpol.msc, "network access: not allow anonymous enumeration of sam accounts , shares." in local security set defaults on system. i've tried several solutions found @ answers.microsoft.com, such renaming computer rejects access , retrying. tried turning file sharing off on system, uninstalling network card, reinstalling

i have hp r032tx . wifi keeps disconnecting , wifi button gets disabled . have tried upgrading network softwares device manager , network reset . nothing works. please help.  hi, know more concern. kindly provide more details answering following questions: have made changes computer prior issue? have tried troubleshooting steps provided on link? is windows 10 using installed in virtual machine program? regards. Windows / Windows 10 / Network & internet / PC

i setup new computer in home. had wired connection router provides wifi. @ first, connected through ethernet cable , received internet. after connected home server, wired connection not receive internet, still connects server. the adapter says it's getting internet, getting dns error in browser. in order me browse internet, have go through wifi connection, while server connected through ethernet cable. how both server , internet connected through ethernet connection? ps: worked when had windows 10 pro on old computer. new computer windows 10 home. hello, software conflict 1 of possible causes of network connection issue you're experiencing. narrow down , resolve issue, highly recommend performing troubleshooting steps in article: fix network connection issues in windows 10. let know if worked out you. Windows / Windows 10

i having errors whenever trying edit or change system setting or feature message  " no such interface supported" i have tried guide below 4 times yet nothing "1. click start. in search box, type cmd. @ top of window, right-click cmd icon , choose run administrator. 2. @ prompt, type in /r c:\ %g in (*.dll) "%systemroot%\system32\regsvr32.exe" /s "%g" , press <enter>." moved from: windows / windows 10 / files, folders, & storage hi edward, it application blocking changing settings in windows. first troubleshooting step, suggest boot in safe mode and attempt change settings in windows there. booting in safe mode start windows in basic state, using limited set of files , drivers. if able change settings in safe mode , mean default settings of windows not causing issue. way know if problem caused third-party application or windows itself. may

i dont see user friendly settings initiate pinch zoom nor visibly see these settings anywhere on entire phone activate manual pinch zoom or automatic zooming, etc in apps, browsers, etc windows 10 mobile phone users. not user friendly version of windows @ all. listed under ease of access, , in browsers such ie, bing, chrome, sits in plain sight under accessibility , slide want enable zooming every time need blown up..this extremely worse individuals whom have limited visibility otherwise can't see screen @ time , more importantly, words on screen otherwise.would fine if these developer's stop taking out options necessity , accommodation's many of us. please add in there asap. ***post moved moderator appropriate forum   category.* ** hi destinee, for better assistance, please answer following questions: what make , model of windows phone? is device running on windows insider preview? look

hi i happily streaming media tv via tv box, until sky decided "update" firmware , throw out plex app. bought ehomemediacentre set top box running android os , built around (allegedly) rock-chips quad core processor. may dumb (but 2 hours answer desk didn't 1 bit) how connect? need additional software or drivers. can see pc on list of file explorer on tv no matter combination try in terms of user name , password (microsoft answer desk failed miserably in confirming user name - name? email address? etc., etc. on 2 hours). i have checked far can there no firewall issue , of files set share. can ping device cannot connect. expected see folder, expand it, , in case of video or music play it.  i hear has 1 of these devices , running windows 10 pro 64 bit , has logged on , transferred/played media (video, music photographs). thank you. hi, we have better picture of concern, please answer followin

this failer get. iput away 2 register things. than did run: regsvr32 c:\windows\system32\msvbvm60.dll and says:  de module c:\\windows\system32\msvbvm60.dll kan niet worden geladen. and now? thank igno. suspect issue samsung smartswitch not compatible office 64 bit, install office 32 bit instead see if works. Windows / Windows 10 / Windows settings / PC

why windows 10 automatically change pc clock when travel , change time zones. stop this makes mess of calendar. settings > time & language > date & time >set time zone automatically = off Windows / Windows 10 / Windows settings / PC

microsoft installed update on machine today.  screen said fall creators update.  start not work, task manager not load.  apps including outlook , word not work, , system recovery not load.  supposed now?  dell machine i7 core , new.  not happy microsoft user right now. moved from: windows / windows 10 / windows update, recovery, & backup well guys.... takes perseverance on mighty scale... 2 days or more. parts 1703 uploaded, parts of 1709 - failed 3 times... 6 times... keep @ it. on 2nd day seem come together... whole list of expected kb series uploaded out of sequence.... did 'fall creators' bit came in... taking 6hours. during update screen go blank, more 3times - don't switch off or hard booty... see screens go blue , number of favourable captions appear...  its pity ms can't act upload flow 1 expect... blame on tinernet quality... seems work. patient after getting dizzy days came t

page keeps freezing , says non responsive ,need suggestions if that's information can provide problem there no suggestions, guesses, maybe lucky guess. if don't know begin wisest thing show computer professional. Windows / Windows 10 / Performance & system failures

my pc updated windows8 windows10 couple of months ago.  won't start.  tried use restore point restore system, got messages "the restore point damaged" , "failed extract original copy", or "failed extract file ...".  should do?  for information:  used command prompt , found there 2 windows folders, 1 "windows", "windows.old" .  please let me know if possible me try windows.old boot pc, and, if possible, how it.  if not possible, other ways boot computer? thanks. yong [moved from: windows / windows 10 / windows update, recovery, & backup] sorry delayed response. if resetting did not work, might operating system corrupted. can suggest clean install of windows. backup important files before doing it. refer forum article created greg carmack - windows mvp guided steps on how clean install of windows. update outcome can provide further assis

i have downloaded widows update twice in last 2 weeks , each time doing has changed screen appearance ! everything including icons etc. has got bigger , looks though in "safe" mode. to correct have had reset pc how before update. this means getting new message saying there windows update download ( of course not going ) can microsoft correct fault can download update without changing screen resolution ? moved from: windows / windows 10 / windows update, recovery, & backup hi dennis, we're following on performance issue windows 10 updates. have upgraded again? , if yes, still experiencing same issue? we'll waiting response. Windows / Windows 10 / Performance & system failures

why pc's battery charging till 99%? is bug? i bought month ago i'm using dell inspiron 3000 series laptop  hi, for better assist battery issue, we'd ask few questions. have made changes computer before experiencing issue? what troubleshooting steps have done far? in meantime, suggest run power troubleshooter , update drivers in windows 10 following troubleshooting steps provided eeshwar kumar on thread . looking forward response. Windows / Windows 10 / Performance & system failures / PC

new computer problem happened after last update tried running trouble shoot. still happening tried plugging of add on computer ef screen key pad ect.  still not working alll drivers date now still takes 5 8 min system come black screen. annoying.   [moved from: windows / windows 10 / desktop, start, & personalization / pc] hi, this issue can caused driver , hardware problems. for provide best resolution applicable issue, please answer following questions: what troubleshooter or troubleshooting steps have tried performing/using? on version of windows 10 device running? have made hardware changes on device prior issue? looking forward reply can find best solution you. Windows / Windows 10 / Performance & system failures / PC

my computer has green screened few times in last few days. how fix doesn't happen again? ***post moved moderator appropriate forum category.***   hi nancy, the issue experiencing may due corrupted software or hardware failure on computer. however, need perform troubleshooting steps isolate cause of concern. before proceed, may know following: what doing when encountered green screen? did make changes on computer prior problem? what troubleshooting steps have tried far? are getting error messages when experiencing green screen? if so, can send screenshot? note: please not include personal information. Windows / Windows 10 / Performance & system failures / PC

app crashing @ startup , application error in event log gives following info: faulting module name: kernelbase.dll, version: 6.2.15063.483, time stamp: 0xc3955624 exception code: 0xe0434f4d fault offset: 0x000eb802 here's story on 1 of our customer's networks, our app crashing before can open. i've spent days searching answers , haven't been able solve yet. started basic troubleshooting, , after not finding smoking gun, finding new user profile solved issue, suggested fix , running again. outsourced agreed @ first having difficulties migrating user data new profile , has never been able finish moving affected user new profile. arguing microsoft not recommend approach based on article. issue occurring on machine on network , pushing stating issue our application , should spend time fix it. agree if it's in our code should fix it, far seems doesn't far enough reach our code. also, have not seen anywhere else except on

so built new pc work use: i7-7700k 2x16gm kingston hyperx ram 2400mhz quadro p2000 asus prime z270a samsung 850 evo w/ os samsung 960 evo working files the first few days, no issues. after that, installed specific piece of software, , next day, repetitive page-fault 050 bsods. it got point couldnt 2 minutes past login screen. at point exchanged ram different set, reinstalled windows, , went on way. didnt reinstall specific software, , no bsods 2 weeks. now need use software, , getting bsods either constantly, or @ random, 4 hours between. the software ram intensive, , use every bit available. should noted software runs fine on other machines, windows 10. i have tried various settings pagefile- auto, system managed, manual sizes, putting on m.2 working drive. none of these fixed issue. tried no pagefile out of desperation, , still got bsod. i checked minidumps in blue screen viewer, gives me: "071917-5046-01.dmp    7/19/

i've been trying lot, still earphones not picking sound speakers of laptop giving me sound. please help! there possibility of device not being recognized due audio drivers required earphones not installed on machine. resolve issue, check thread , refer community user preethu ’s reply. said reply contains troubleshooting address issue earphones.   if have other queries, don’t hesitate reach out. Windows / Windows 10 / Devices & drivers / PC

where can find intel(r)trusted execution engine can reinstall it [moved from: office / install, upgrade , activate / windows 10 / office 2010 ] try: intel® driver & support assistant keeps system up-to-date providing tailored support , hassle-free updates. Windows / Windows 10 / Devices & drivers / PC

hi, today plugged hard drive in , noticed didn't show under devices , drives. i've tried restarting laptop , have tested on of usb ports , none of them seem detect it. tested hard drive on different laptop , worked perfectly. when go disk management not show up, , there don't appear missing drivers. usb ports seem working fine , work phone charger , mouse. is there can sort out?  cheers hi, this might caused software conflicts. isolate cause of issue, need additional information: is working before on same device? were there changes made on device prior issue? did update occur on windows? in meantime, can try following steps provided likhitha v on thread resolve issue. we'll keep eye out response. Windows / Windows 10 / Devices & drivers /

floppy controller, teac fd-0spub, recognized in devices , printers.  device manager says has driver , running normally.  yet, not appear on file manager screen under "this pc", , not appear in disk management, can't assign drive letter.  can gain access device? hi bob, this issue may occur due compatibility issues. normally, if new drive reformatted, gets drive letter automatically , not need take further actions.  regarding floppy-disk controller concern, please answer following: how did install floppy-disk controller on device? have tried downloading latest driver floppy-disk controller on manufacturer's website? in meantime, suggest run built-in hardware , devices troubleshooter in windows 10. this, refer these steps: press windows key + x , select control panel . change view by option on top right large icons . choose troubleshooting , click on the view all option on left panel.

have samsung note book 7 spin touch screen dosent work , in devise menager miss hid-compliant touch screen , in basic system says no pen or touch input available display !????? hi, in cases, problem caused outdated driver software. resolve issue, recommend following troubleshooting steps provided on article . contains 5 easy steps can fix problem. if need further assistance, don't hesitate reach out. Windows / Windows 10 / Devices & drivers / PC

hi, have installed rs3 creators update version 1709 16299.19 , have joined azure ad domain. if attempt add hotmail account windows 10 or mail app prompted "hello enable microsoft account", use windows hello facial recognition says "we couldn't set pin" "you need install latest security update before can set pin" help. hello, your hotmail account serve microsoft account when add windows 10. give access apps , game windows store , let's see settings , other stuff across multiple windows 10 devices. to started, need go settings > accounts > e mail & app accounts . under accounts use other apps , select add microsoft account . follow prompts add microsoft account , need verify identity entering confirmation code. since you're having issues windows hello, we'd clarify following information isolate concern , provide more established resolution: do

i'm having problem signing in account. keep getting message says "we can't sign account" asks me sign out. after follow instructions,  prompt keeps popping up. has had problem? contacted support can't help @ hour. ** moved from: msn / accounts, login, , signup / account settings / other ** hello sonia, there lot of possible causes why having issue accessing account. may incorrect password, corrupted profile or missing system files. better assistance, we'd ask few questions below: are trying access microsoft account on web or getting error message " we can't sign account " when accessing computer using microsoft account? what troubleshooting steps have tried far? did make changes on computer before experiencing issue? which windows version running on computer? we looking forward reply. Windows / Wind

why can't updates computer leave setting , quit forcing stuff on me have chosen not use windows defender my sign in face recognition not work anymore , sign in 4 times longer use be see if can facial recognition working again: 1. reset facial recognition and/or fingerprint options press windows key + open settings. click accounts , select sign-in options. locate fingerprint or facial recognition options , click remove under them. after that, click started , follow on-screen instructions reset fingerprint , facial recognition. reboot pc if needed. 2. modify group policy settings creators update might have modified of crucial settings of group policy. therefore, recommend launch group policy editor , check/edit settings related windows hello functionality. pres windows key, type gpedit, , press enter. click on computer configuration , open administrative templates. select windows component

hi, brother purchased windows os account.now using laptop.can use account?if yes incentives of premium user? **moved from: (windows / windows 10 / family).** hi, to access brother's computer using account, you'll needing create new user , set account. with regard " premium user " you're pertaining to, talking administrator account? if no, provide more information it. let know if have questions and/or clarifications. Windows / Windows 10 / Windows Hello, lock screen & sign-in

reproducible bug widespread influences can caused deleting files , unknown factors , can lead error message "user profile cannot loaded". apps need sign in microsoft account, results cannot sign in microsoft account anyway, , "sign in microsoft account instead" or "sign in local account instead" , rapidly crash without error messages when working. please notably note following 4 points: 1. v1703 bug. in v1507, v1511, v1607, may exist, not apparent serious , direct impacts. apparently occurs in v1703 build 15063.0 latest build 15063.540, perhaps continue occur in v1709 coming soon. 2. can caused deleting files, however, deleting files cannot let occur. bug differs 2 bugs in previous thread . there unknown factors in order make occur, after deleting files, need wait 1 or 2 days, , occur. unknown factor(s) can called x factor(s). can't figured out x factor(s) are. windows update? or other thing

hi all. have static ip environment setup router alo assigned static ip address , used internet gateway. have various wifi access points set 1 need use question ubiquiti unifi access point. have 1 device grant access network via wifi. device unfortunately supports dhcp connections , while connect access point cannot use gateway internet access. i'm guessing it's expecting settings access point since ap connected static network manual settings not broadcasting them device. unifi ap can broadcast 4 wireless networks , each can set differently. there way ap broadcast device using built in dhcp server , still facilitate internet access through static network's gateway? jo hi jo, some types of servers need designated ip address , subnet mask upon setup, includes dhcp servers, dns servers, or other server provides access internet. if connected domain, suggest referring article we've found our tec

i have updated windows 10 , wireless adaptor not working. hi jason, changes on wireless settings after recent update 1 of possible reasons why issue happening. better understand issue, we'd ask following questions below: are trying connect wi-fi? what steps have done far? in meantime, recommend setup again wi-fi on computer. click on article for reference on how connect wireless network. we'll keep eye out response. Windows / Windows 10 / Network & internet

wi-fi connection not work. writes there no internet access. when click on "troubleshoot problems" button, receive message: "windows not automatically detect network's proxy settings ". tried fix commands :  netsh winsock reset netsh int ipv4 reset didn't me. need fix problem? hi , fantastic! glad know able resolve problem. Windows / Windows 10 / Network & internet / PC

running windows 10 64 bit. since few days unable download store, connect xbox live or down load facebook gameroom. internet working fine, can log microsoft account. error message store/xbox live(app) have no net connection, gameroom nor load. possibly happened after last automatic update Windows / Windows 10 / Network & internet / PC

i cant  locate the bluetooth icon in action center after last major windows update in fall of year. using windows 10 64-bit [moved from: wi ndows   / windows 10 / devices & drivers ] if go settings > devices see bluetooth section there? Windows / Windows 10 / Windows settings

can't adjust brightness or display size (print)  in windows 10  (my version has night llight selection isn't hot can't turn on or off ) no brightness option. no print or font size option either.  i have hard time getting "t" type when using keyboard. works , doesn't. suggestions welcome. hi, brightness setting can adjusted thru monitor settings. need additional information resolve concern. kindly answer following questions below: are using desktop or laptop pc? when trying print, application using? have tried using other keyboards? which build , version of windows installed on computer? check, type winver in search bar, press enter. we'll keep eye out response. Windows / Windows 10 / Windows settings

i updated fall creator update today. since update, fonts on computer (across programs) funny. guess what's going on way computer (or monitor? or graphics card? dunno...) processing pixels make letters have changed... it's blurring  / smudging / combining pixels in strange way. i'm including screenshot show letters. use window's magnifier feature, change particularly noticeable me. no, not before update. letters pixelated, not wavy this.  has been feature change in way fonts displayed? there way go old way?  moved from :(windows / windows 10 / windows update, recovery, & backup) hi cheryl, during windows 10 fall creators update, display driver have been changed. usually, device video card requires software driver operating system recognize it. recommend install appropriate driver display adapter work on windows 10 fall creators update. this, follow steps below: in search

split thread. as graphic shows, allow device wake computer checked when got screen. nothing. can wakeup computer using mouse if computer in sleep/standby mode.  but if computer goes full hibernate mode, mouse cannot used wake up. Windows / Windows 10 / Windows settings

windows 10, v 1703 on desktop pc , laptop. both have same microsoft account. laptop sync options not active , have red message " some windows features available if using microsoft account or work account ." have microsoft account , both pc , laptop show when logged microsoft account. cannot find way make sync active. seemed happen after install of version 1703 on laptop. settings sync'd prior that. hello, we hope community can provide ideas can meet concern. if have pending updates yet complete , install on both pcs, make sure both pcs run on latest version , build windows 10. check if issue persists. confirm current build windows 10 running, information vital proceed investigation. ( type winver into cortana search box, hit enter .) we'll need verify first before proceed, highly recommend send screenshot further check. moreover, our developers had explained when issue submitted windows

this reads in event viewer - "the computer has rebooted bugcheck.  bugcheck was: 0x00000124 (0x0000000000000000, 0xffffbf828e5a18f8, 0x0000000000000000, 0x0000000000000000). dump saved in: c:\windows\minidump\121417-35968-01.dmp. report id: a0ae1689-1c5b-4c07-9f6d-a473bf3b83c8." this link dmp file created - https://1drv.ms/u/s!auegr_s95l3xh5fwbuumjs8qz2qb3q specs: amd fx-6300 gigabyte gtx 1050 crucial 8gb single-channel ddr3 memory @1600mhz asus m5a78l-m/usb3 931 gb western digital wdc ata device 931 gb seagate ata device 465 gb toshiba external usb3 device i seeing many customers facing same issue , looks amd update has screwed things. here dumps say: buslg_obs_err_*_notimeout_err it means there bus error observed processor. a customer resolved turning off fast startup. https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/computer-suffering-unexpected-resta

according performance monitor --microsoft register servor running time other microsoft apps host services  ect. can post picture of seeing. Windows / Windows 10 / Performance & system failures

a particular folder in music library, when opened file explorer, crashes immediately. win10 pro,  cu 1703. the directory folder .mp3 , .wav files. quite old. sudden appearance of problem baffling.  if copy folder desktop, or drive, or anyplace else, same problem occurs.  able open folder in powershell, , move things around.    tried usual things: sfc, clean boot, safe mode. faulting application name: explorer.exe, version: 10.0.15063.447, time stamp: 0x951324bb faulting module name: mfsrcsnk.dll, version: 10.0.15063.0, time stamp: 0x5398e597 exception code: 0xc0000005 fault offset: 0x0000000000032fc7 faulting process id: 0x1f8c faulting application start time: 0x01d302721f237261 faulting application path: c:\windows\explorer.exe faulting module path: c:\windows\system32\mfsrcsnk.dll report id: 5a175f4e-cbbb-4aaa-898d-0bedce1e5fb5 faulting package full name: faulting package-relative application id:

i have been checking cpu usage , have found 2 processes cause cpu usage go high 80%. have tried searching online find out these processes , how stop them without success. veru frustrating. kill them within seconds restart. suggestions? these them:  wcgrid_scc1_vina_7.08_windows_intelx86(32bit) if open file location can delete files?  what cause laptop? make , model of computer? try scanning computer using eset sysrescue offline scanner described in following article: https://www.groovypost.com/howto/clean-virus-in... Windows / Windows 10 / Performance & system failures

on 3/12/17 started getting recurring issues blue screen , error stop code: driver power state failure - while watching netflix. searched internet answer , have tried suggestions of uninstalling updates 3/12/17 , 2/12/17. a) not able uninstall of them, , b) hasn't fixed problem... what? hi laura, corrupted or damaged driver 1 of possible reasons why issue happening. resolve blue screen errors, recommend following suggested steps in article . if issue still persists, try uninstalling drivers on computer. follow steps below: open device manager . double-click network adapters and/or display adapters. right-click driver, click properties . go driver tab. click uninstall . restart your computer. keep in loop result. Windows / Windows 10 / Performance & system failures