I lose Bluetooth audio whenever I connect to Wifi - Microsoft Community

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interestingly, whenever connect wifi, while using bluetooth headphones, lose sound pc shows bluetooth still connected.

i'm using windows 10.  i've set wifi metered connection. how fix this? thanks...

hello,

we need further investigation on concern can identify cause of issue. have made change/updates prior issue?

for meantime, can try these following methods isolate/fix issue:

method 1 - run microsoft easy fix device , hardware troubleshooter:

microsoft easy fix can diagnose , resolve common issues. can download troubleshooter through link.

method 2 - run hardware , device troubleshooter:

  1. right-click start menu , select control panel.
  2. change view by: category large icons.
  3. select , click troubleshooting.
  4. click hardware , sound.
  5. click hardware , devices.
  6. follow on screen instructions , wait troubleshooting complete.
  7. once troubleshooting done, check status of troubleshooter shown on window.

let know how goes.

regards.



Windows / Windows 10 / Devices & drivers / PC



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