My windows 10 is not responding - Microsoft Community


windows 10 not responding not showing mouse pointer showing lock screen nothing else not mouse pointer , cannot control it happened after restart when restarted windows 10 lock screen appeared .please tell solution not working please

start pc, manufacturers logo disappears or spinning dots start , windows attempts load, press , hold power button 5 - 10 seconds perform hard shut down twice on third start windows boot recovery environment , there can access system repair, safe mode, command prompt . . . etc. go troubleshoot - advanced option - system restore check see if have restore point can go if not work or have no restore points, go troubleshoot - advanced options , choose startup repair , see if windows can repair otherwise, go troubleshoot - advanced option - startup settings , click restart upon restart, press 4 enter safe mode once in safe mode, backup data if not have backup open device manager , check make sure drivers date reboot see if windows start if above fails, go troubleshoot - advanced options - reset pc choose keep files , apps, files or keep nothing start reset


Windows / Windows 10 / Performance & system failures / PC



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