"We couldn't sign you in" - Microsoft Community

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hello!

since upgraded windows 10 fall creators update, i've been having trouble signing using pin:

if go windows settings, won't have "remove" option, "add" option. , if click add new pin (although there 1 configured), message:



i reset computer using option on recovery menu. have installed, despite antivirus, can't think else causing it. unless it's ms problem.

***personal information deleted moderator. please see microsoft community asked questionsfor more information on how can protect privacy.***

hi,

let resolve pin issue. might occur due corrupted pin. suggest check thread, , kapil arya mvp's post.

we appreciate if , provide feedback.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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