Newly installed Windows 10 cannot shut down and restart - Microsoft Community

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built dad new computer using old parts here , there. except new ram , motherboard. using functional 1tb hdd boot drive newly installed windows 10 pro 64bit. everytime try shut down or restart pc seems normal @ first. after shutting down screen goes black thats happens. pc remains on 2 minutes until blue screen error telling me windows has run problem. blue screen sad smiley lasts 5 seconds until pc reboots. help?

hi benjamin,

the blue screen error experiencing can occur due several reasons such as, hardware failure, software conflicts, etc. resolve concern, recommend follow appropriate troubleshooting steps in article: troubleshoot blue screen errors. remember read instructions thoroughly.

don't hesitate reach out if need further assistance concern.



Windows / Windows 10 / Performance & system failures



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