Error 0x8024a112 - Microsoft Community
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i can't shut down laptop running windows 10, pressing shut down or restart nothing. troubleshooting using troubleshooter failed updates useless tells me restart cannot do.
[moved from: windows / windows 10 / windows update, recovery, & backup]
open start, type: cmd
right click cmd
click run administrator
type in @ prompt or copy , paste these 1 @ time : (hit enter after each)
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
run system file checker utility:
open start, type: cmd
right click cmd
click run administrator
@ command prompt, type: sfc/scannow
check integrity violations
restart system
if not work, try following:
try resetting software distribution folder:
before carrying out procedure, disconnect internet. means turning off wi-fi , disconnecting wired connection. if don't, windows 10 indicate files in use , cannot modified or command non-responsive. also, should restart computer after disconnecting internet. easiest way enable airplane mode action center - windows key + x.
1. press windows key + x on keyboard , select “command prompt (admin)” menu.
2. stop bits, cryptographic, msi installer , windows update services. this, type following commands @ command prompt. press “enter” key after type each command.
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
3. rename softwaredistribution , catroot2 folder. can typing following commands in command prompt. press “enter” key after type each command.
ren c:\windows\softwaredistribution softwaredistribution.old
ren c:\windows\system32\catroot2 catroot2.old
4. now, let’s restart bits, cryptographic, msi installer , windows update services. typethe following commands in command prompt this. press enter key after type each command.
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
5. type exit in command prompt close , restart computer.
if need more help, please continue engage us. want through this.
right click cmd
click run administrator
type in @ prompt or copy , paste these 1 @ time : (hit enter after each)
dism /online /cleanup-image /checkhealth
dism /online /cleanup-image /scanhealth
dism /online /cleanup-image /restorehealth
run system file checker utility:
open start, type: cmd
right click cmd
click run administrator
@ command prompt, type: sfc/scannow
check integrity violations
restart system
if not work, try following:
try resetting software distribution folder:
before carrying out procedure, disconnect internet. means turning off wi-fi , disconnecting wired connection. if don't, windows 10 indicate files in use , cannot modified or command non-responsive. also, should restart computer after disconnecting internet. easiest way enable airplane mode action center - windows key + x.
1. press windows key + x on keyboard , select “command prompt (admin)” menu.
2. stop bits, cryptographic, msi installer , windows update services. this, type following commands @ command prompt. press “enter” key after type each command.
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
3. rename softwaredistribution , catroot2 folder. can typing following commands in command prompt. press “enter” key after type each command.
ren c:\windows\softwaredistribution softwaredistribution.old
ren c:\windows\system32\catroot2 catroot2.old
4. now, let’s restart bits, cryptographic, msi installer , windows update services. typethe following commands in command prompt this. press enter key after type each command.
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
5. type exit in command prompt close , restart computer.
if need more help, please continue engage us. want through this.
Windows / Windows 10 / Performance & system failures
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