Error 0x8024a112 - Microsoft Community

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i can't shut down laptop running windows 10, pressing shut down or restart nothing. troubleshooting using troubleshooter failed updates useless tells me restart cannot do. 

[moved from: windows / windows 10 / windows update, recovery, & backup]

open start, type: cmd
right click cmd
click run administrator

type in @ prompt or copy , paste these 1 @ time : (hit enter after each)

dism /online /cleanup-image /checkhealth

dism /online /cleanup-image /scanhealth

dism /online /cleanup-image /restorehealth

run system file checker utility:
open start, type: cmd
right click cmd
click run administrator

@ command prompt, type: sfc/scannow

check integrity violations

restart system

if not work, try following:

try resetting software distribution folder:
before carrying out procedure, disconnect internet. means turning off wi-fi , disconnecting wired connection. if don't, windows 10 indicate files in use , cannot modified or command non-responsive. also, should restart computer after disconnecting internet. easiest way enable airplane mode action center - windows key + x.


1. press windows key + x on keyboard , select “command prompt (admin)” menu.

2. stop bits, cryptographic, msi installer , windows update services. this, type following commands @ command prompt. press “enter” key after type each command.

net stop wuauserv

net stop cryptsvc

net stop bits

net stop msiserver

3. rename softwaredistribution , catroot2 folder. can typing following commands in command prompt. press “enter” key after type each command.

ren c:\windows\softwaredistribution softwaredistribution.old

ren c:\windows\system32\catroot2 catroot2.old

4. now, let’s restart bits, cryptographic, msi installer , windows update services. typethe following commands in command prompt this. press enter key after type each command.

net start wuauserv

net start cryptsvc

net start bits

net start msiserver

5. type exit in command prompt close , restart computer.

if need more help, please continue engage us. want through this.


Windows / Windows 10 / Performance & system failures



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