Problems with restarting my laptop following Windows updates - - Microsoft Community

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when restart laptop - during start-up message - preparing automatic repair - screen changes blue message -

recovery, there problem device connected pc, unexpected i/o error has occurred. 

filr:\windows\system32\winload.efi

error code 0xc00000e9 - thisproblem can happen when removable storage device removed while in use or failing.

i not have device connected , has started following above updates.

any advice appreciated.

thanks

andy

moved from: windows / windows 10 / windows update, recovery, & backup / pc

please answer-by-number, preferably without quoting post:

1. when (approx. date) did purchase computer?

2. did computer come win10 preinstalled, did you clean install of win10, or did upgrade win7 computer or win8.1 computer [<=pick one!] to win10?

3. manufactured computer (e.g., dell; hp; acer; lenovo; asus)?

4. has norton application or mcafee application ever been installed on computer since bought it?

5. have ever run norton removal tool and/or mcafee consumer products removal tool?

6. os build of windows 10 version 1607 [i assume] is installed?

  • press & hold windows key , press the r key. in the run dialog, type winver , press the enter key.

...



Windows / Windows 10 / Performance & system failures



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