Docks

invalid mdl range when using bluetooth pan on phone. used work fine. think upgrading win 10 has caused driver problem. it causes blue screen of death. anyone else have same issue ? hi alfie, getting invalid_mdl_range error can related driver bug. since error causes blue screen of death, suggest go through walk-through troubleshooting determine , address problem. please check out troubleshoot blue screen errors . update on how goes can further assist you. regards. Windows / Windows 10 / Devices & drivers / PC

whenever laptop goes sleep mode or hibernate mode , i resume ....my cursor going out of control , automatically going around crazy 15 mins , get settled... when i start machine fresh ...there's no problem... i using windows 10, using dell 9vn7562 . looking solutions moved from: (windows / windows 10 / ease of access / pc) hi, this can caused several reasons. device driver issues common, can have diverse causes including system failure or corrupted program file. to identify cause of error, know following information: have made changes computer recently? installed software or updates? what's current windows 10 build? to find out version of windows pc running, press   windows logo key    +   r , type   winver , select   ok . were prompted error messages? if yes, please specify. have tried different keyboard or mouse? if haven't tried yet, recommend ...

i @ point after downloading windows 10 installation disc turning on pc, pressing f12, in boot set don't know whether use legacy boot mode or uefi boot mode. both secure boots off, can me possible can move on , fix pc? thank you. -jamie- *** post has been moved moderator right forum category*** jamie, to boot installation disk [indeed, bootable usb] had change these settings in bios/uefi.  contents & layout of bioses / uefis varies expect ours similar - 1  secure boot group heading, secure boot enable heading, set disabled , apply . 2  security group heading, ptt security heading, clear ptt on checkbox, apply . [i left clear checkbox alone setting wipes settings according onscreen description] 3  general group heading, advanced boot options heading, set enable legacy options roms , apply . on leaving bios/uefi & being asked confirm changes, had option save cust...

shortly after got thinkpad summer, while watching youtube video, happened , audio cut off. however, computer believed audio fine; when running audio test service, indicator bar lit in green despite absolute silence @ 100% volume. true both speakers , headphones. no suggested solution had effect---restarting windows audio service didn't work, updating or rolling drivers didn't work, , nothing troubleshooter service suggested worked. computer consistently indicated thought sound occurring despite real lack of audio. after no more 2 weeks, sound if nothing had happened. now, month later, similar situation has occured. difference, however, time windows informed me there had been "a problem" (complete light-blue screen of dread , frowny emoticon) , needed restart. when restarted, audio again found. ran troubleshooter , updated drivers, , tried fiddling windows audio service. again, there has been no result. i pretty sure issue cannot d...

split thread. device driver not allow "rollback."  camera facial recognition still fails, , has done ever since recent forced update sent windows.  windows update caused problem turning on camera log on dell laptop. Windows / Windows 10 / Windows Hello, lock screen & sign-in

after windows update 16th nov 17 couldn't sign in fingerprint or pin , when try change pin tells me "i have problem signing in. further have error message telling me app hp accelerator no longer works on windows 10. hp tells me have latest software; understand part of app hp 3d driveguard , laptop may become damaged if app doesn't work? can help!   my pc hp envy   download , install version of hp 3d driveguard on following link. http://ftp.hp.com/pub/softpaq/sp81001-81500/sp8... genuine accelerometer.sys file software component of hp 3d driveguard hewlett-packard. ... device named after three-axis digital accelerometer acts motion sensor, alerting system of sharp movements , automatically parking hard drive prevent damage data. Windows / Windows 10 / Windows Hello, lock screen & sign-in...

if synch favorites folders edge want browser. reviewed 9 pages of questions, responses, non-responses , complaints regarding subject, recent being last december. has given on this? on microsoft' to-do list? moved from: windows / windows 10 / performance & system failures have tried method? Windows / Windows 10 / Network & internet

hi, google chrome not responding consecutively. i've try going folder clicking google>chrome>userdata> , create new default folder. used new google account, still doesn't work. i've scan virus nothing wrong computer. try resetting computer , still not working. please help! * moved ie10 hi, at https://support.google.com/chrome/?hl=en#topic=7438008 click on + fix problems don Windows / Windows 10 / Network & internet / PC

hello, i have been having problem viewing pdfs in browser. occurring multiple people in office well.  what happens go website has pdfs , pdf start loading in browser, stuck @ around 90-99% , timeout (depending on browser) happen 99% of pdfs on site (tested on 3 sites). this occurs in ie, edge, chrome, , firefox. regardless of whether or not reader or acrobat installed. - internet explorer shows loading bar , gets stuck @ 95-99% complete (ex. "loading 233.5kb/234.8kb") , not timeout. - edge sits there grey screen , small blue loading bar along top stops moving , nothing else - chrome display "failed load pdf try again" message. few times able pdf load using "try again" option - firefox loads bit , times out "connection reset" screen if try download/save pdf page times out while trying download page. we windows 10 environment. here's few things have tried: - changing reader/browser...

just got new hp envy.  when started keyboard lighted.  it's gone off,  how lights on?  hi, if laptop has backlit keyboard, there's dedicated key can use turn light on , off. check f5 key check if backlit keyboard key present. if so, press turn keyboard light on or off. refer screenshot below: should need further assistance or have other concerns, feel free share thoughts us.   Windows / Windows 10 / Windows settings

click link in email - not open browser hi phil, verify, browser using? happen links in email or specific link? changes have done prior getting issue? troubleshooting steps have done far? we'll waiting response. Windows / Windows 10 / Windows settings

my computer upgraded windows 1by itself.  not sure why.  other day, while using computer, screen changed , looks zoomed in , stretched.  aspect ration off.  cannot figure how back.  lost desktop icons used show on left side of screen.  windows 10 view 2 large blocks different things click on.  can help? moved from: windows / windows 10 / desktop, start, & personalization / desktop hi, since issue still persists after updating drivers, suggest roll driver of display adapter through device manager identify if causing issue. this, follow steps below: 1.    in search box, type device manager press enter . 2.    expand display adapters tree clicking on adjacent arrow. 3.    display adapter, right-click select properties . 4.    click on driver tab, choose roll driver button. 5. ...

my screen resolution automatically changed.  shows 2 screen resolution options.  1024 , 800.  big, can't  find shut down button.  can pls. me on ? moved from: windows / windows 10 / desktop, start, & personalization / desktop hi nadana , since issue still persists after uninstalling drivers, suggest roll driver of display adapter through device manager identify if causing issue. this, follow steps below: 1.    in search box, type device manager press enter . 2.    expand display adapters tree clicking on adjacent arrow. 3.    display adapter, right-click select properties. 4.    click on driver tab, choose roll driver button. 5.    restart computer changes take effect , check if issue persists.   if roll driver option grayed out, suggest follow steps provided gar...

windows 10 pro not showing advanced options reset app. tell me please can do? hi rahul, resetting app available in later versions of windows 10, particularly versions 1607 , 1703. find version of windows, press windows key + r, type winver , hit ok. you should able see this: if see you're on earlier version, please update later version. may check website steps: keep pc date . let know if need more help. Windows / Windows 10 / Windows settings

a annoying issue me, while in "now playing" screen, can;t expand list able see of song/artist name.  in older versions of wmp, expand far wanted, forces me stop. visualizations on screen , on either screen can't expand see title, let alone artist.  fix this? Windows / Windows 10 / Windows settings

my lenovo yoga 910 isnt responding when plug in pair of headphones. worked fine @ first seems show issues. i’ve tried cleaning inside cotton tip amd doesnt work , comes message saying i’ve unplugged while still plugged in! dont understand , if please help.  thanks. hi, for isolate concern audio jack, know following: have tried using other headphones? were there changes made on computer prior issue (e.g., updates, software installation)? to make sure have not missed on anything, troubleshooting steps have done far? we forward response. Windows / Windows 10 / Performance & system failures

windows 10 fall cu after cold shut_down, power off, boot cycle, reopens 'certain' apps after login. what happening causing this, , how can totally prevented. [moved from: windows / windows 10 / windows settings] hi, this behavior regarding re-launching of applications after reboot designed make sign-in experience faster. to turn off, follow steps below: go settings . select accounts . click sign-in options . under privacy , disable or turn off use sign in info automatically finish setting device after , update or restart switch. if need further assistance, don’t hesitate reach us. Windows / Windows 10 / Performance & system failures

split thread. i keep getting blue screen , stop code. just comes automatically no reason. hi, troubleshoot blue screen errors <-- read link http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors we can analyze minidumps if make them available onedrive or other file sharing sites (such mediafire). if have problems uploading minidumps copy them desktop or documents folder , upload them there. one-drive - share files , folders , change permissions http://windows.microsoft.com/en-us/onedrive/share-file-folder upload photos , files http://windows.microsoft.com/en-us/onedrive/add-photos-files zip or upload contents of c:\windows\minidump use onedrive upload collected files http://social.technet.microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 hope helps. ------------------------------------------------------------...

have no idea how happened - have tried know , have tried turning computer off , signing in - still no luck.  appreciate helpful information. to answers post should include minimum information. 1.  device type. ie pc, laptop, tablet, surface. make 2.  os type, home, pro, enterprise, etc 3.  current build.  go settings, system. about. os build xxxxxx.xxxx . do have size screen? did click on desktop , display settings? Windows / Windows 10 / Performance & system failures / PC

when try install netgear wg111v3 on windows 10 computer (from installation cd), following error: 'the procedure entry point sizeofreskurce not located in dynamic library e:\bin\driver\setup.exe' what need do? i'm installing cd , cannot connect internet download computer without netgear... how trying install?  open cd , click on setup? Windows / Windows 10 / Devices & drivers / PC

i have looked several responses , haven't had luck. i bought computer few months ago.  bought windows 10 installed already.  have version 1703. i have hp envy x360 pc. my sd card reader has worked on computer. today, not work. i tried updates. i tried hardware, etc. troubleshooting. i tried uninstalling usb drivers. everything latest version , nothing works. help! sd card work in other computers? error message when try access it? there latch on sd card might in lock mode? press windows key + x click disk management sd card show there? if so, drive letter assigned? if so, let me know. Windows / Windows 10 / Devices & drivers / PC

i have dell inspiron 7559 100gb ssd , 1000gb hdd. windows installed on ssd. playing game (blade , soul if changes anything) , crashed. reason windows cant find hdd anymore. don't see in disk management or device manager , no programs can seem find when theres data in it. there way recover this? ***post moved moderator appropriate forum category.*** my hdd internal , came in computer. figured out problem anyway , how did in case else has same problem: i restarted , pressed f2 system bios (the key different many computers). there option switch legacy uefi boot mode , did made windows unbootable. when restarted again , hit f10 (again different computers). brought me different bios setup menu, , found option switch legacy boot mode, did , working. i have no idea why or how helped somehow worked. Windows / Windows 10 / ...

split thread. this issue appeared on sept. 6th, 2017, after itunes directed ipod restore (why itunes did don't know). before ipod worked in stand-a-lone , when plugged resident machine itunes. once of data deleted directed itunes, usb ipod plugged no longer recognized, regardless of usb used. i did following; none of has fixed problem on 2 separate ipods (6th & 7th gens) , on 5 different computers. (there countless people same problem , continue see same guidance posted over, , over, , over... no solution identified yet... please me , else if can): - plugged in known second ipod; same "usb device not recognized" warning popped-up - used different cable; the same "usb device not recognized" warning popped-up - removed , reinstalled itunes , plugged in ipod on original windows 10 machine; same "usb device not recognized" warning popped-up - removed usb's device manager , restarted. usb's conti...

i have dell inspiron running wondows 10. had recent update in windows 10, , facial recognition not turning on. go settings figure out, when try reset facial recognition, window tells me camera not working. go camera app, , turns on fine. why facial recognition notoperating? moved from: windows / windows 10 / security & privacy press windows key + x click device manager expand cameras right click camera, click uninstall note: if don't see under cameras, under imaging devices. exit device manager restart. windows 10 should redetect reinstall it. check if camera working again. if have third party antivirus utility installed, please remove it. check manufacturers website updated driver. Windows / Windows 10 / Windows Hello, lock screen & sign-in

after doing latest update on windows 10  that computer forced me can no longer log computer using pin have log in using microsoft account.  when try log in using pin error pops telling me "this sign in option disabled because of failed sign-in attempts or repeated shutdowns. use different sign-in option, or keep device powered on @ least 2 hours , try again." read online , said try change pin in settings. tired , error message popped saying " dictionary attack mitigation triggered , provided authorization ignored provider."  does know how fix this? ***post moved moderator appropriate forum category.*** hi stephanie , error message you've received when trying change pin can related bitlocker encryption. on this, recommend follow solution provided kpengboy on thread . post marked answer resolving same error message you've received. let know how goes after performing suggeste...

a request on future w10 builds:   1 -- leave system restore turned on if on originally 2 -- leave defragmentation options alone.  set mine on daily , each new w10 edition sets them weekly 3 -- leave screen saver setting alone.  use time setting scroll screen saver , new editions change windows 10 scroll 4 -- let custom monitor color profile alone.  recent editions have corrected think.  color profile still there , loaded Windows / Windows 10 / Windows settings

unable locate tools in windows 10, trying turn off popup blocker, turned off in midrosoft edge, apparently did not solve problem  hi peter, we said tools, referring administrative tools in control panel? can search in cortana. regarding popup blocker, can tell if page redirecting website or advertisement still popping up? if possible, please provide website you're trying access can check it. we forward response. best regards, roberto ven forum moderator Windows / Windows 10 / Windows settings

hello - my computer chinese manufactured (and apparently chinese inherent language), have been using english (united states) display language since owned it. no worries, right?  well... after windows 10 fall update came through, display language chinese , cannot change it.  i went settings & language first, of course... , english not there! downloaded language package english, set default, restarted computer, , no luck whatsoever. still shows region united states , language english... not case. every bit of every windows text in chinese. wanted system restore, can't read enough safely :( help!  thank in advance nay assistance matter - gregory hello gregory, the best way change computer's language reinstall windows 10. that, can refer forum article created andre da costa . since on windows 10 fall creators update, can download , install iso such version on link . ther...

hello, i'm having bsods when run driver verifier. tried memtest , errors showed guess because wrong settings since put default , memtest ok, driver verifier again caused bsod. i have minidump, msinfo32 , system specs. appreciate help. thanks https://onedrive.live.com/?id=d7924b4efa6a8196%211880&cid=d7924b4efa6a8196 hi, when component of operating system has been missing or corrupted, computer function in unusual behavior. make sure files in healthy state, imperative repair or restore them since part of windows. there’s built-in utility called system file checker tool helps users perform scanning, repairing, , restoring of missing or corrupted files of computer. can visit link: use system file checker tool repair missing or corrupted system files know how run tool. get if there findings after scan. Windows / Windows 10 ...

i bought retail demo laptop off shelf, windows 10, , thought watched sales guy take off demo settings. brought home , found darrin *******. called , got functioning admin password (*****) , tried reset computer factory settings,  gave me blue loading screens , appearance or productivity still had self advertising screen saver wanted (not.) , tried click on "windows" 5 times, keep getting "reconfigure" , "cancel" opposed to "advanced options" the guy got in videos, what? did half rid of it? **personal information deleted moderator. please see microsoft community asked questions more information on how can protect privacy.** moved from: (windows | windows 10 | windows update, recovery, & backup) hi merry, if decided perform fresh installation, have related thread greg carmack talks best practices when performing clean installation in windows 10.  ...

event log listing pid/process id.  how list of pids on computer?  how identify is?  running standard home pc. not in network or complex system.  computer, own it. hi tony, concerns related elements of event logs such process id best discussed , facilitated in our technet forums. community includes professionals able provide insights on concern. visit site, click on link . note: we'd recommend checking thread time time there might community members want share expertise in relation query. let know should have other concerns need assistance. Windows / Windows 10 / Performance & system failures

my laptop keeps trying restart keeps showing blue screen error message. has been going on day. how can fix this? took battery out 10 minutes didn't help  [moved from: windows / windows 10 / devices & drivers / pc] hello aubrey, an outdated device driver 1 of possible causes blue screen error happen. need more information address concern. please answer following questions: when did issue start? did notice system setting changes prior issue? did make hardware component changes windows 10 pc? what troubleshooting steps have done far? what current version , build number of windows 10 pc? select start button, type pc , , press enter find out version , build number of windows 10 pc. please post both version , os build of pc. Windows / Windows 10 / Performance & system failures ...

battery not longer detected.  i have removed battery ,  reinstalled, cleaned vents , tried troubleshooting (but no adminstrtor" option availabe after using advance selection. no luck.   any further suggestions? batteries don't last forever. Windows / Windows 10 / Performance & system failures / PC

la cie portable hard drive/storage device recognised windows 10 computer ( appears in control panel's "devices , printers" not appear in disks , drives revealed file explorer); not open. can done?  thanks reply. able fix problem after finding missing driver. john Windows / Windows 10 / Devices & drivers / PC

hey, i’ve gotten issue whenever tried left click, instead brings right click menu. tried rebooting safe mode , still happens. not have issue when use mouse on computer. if can me out, extremely helpful. thanks. hi, the challenge experiencing mouse can occur due several reasons, such incorrect mouse settings. better assist you, kindly answer following questions: when did issue start? have made significant changes computer before issue started? have tried checking mouse settings? so, kindly type mouse settings on search bar, press enter key. check if left selected primary button. we forward response. Windows / Windows 10 / Devices & drivers / PC

hello, windows 10 can't sign in regular profile. can't access important files.  like wmp music folders. folders lost because of this. can't access files. use master account or what? how can been fixed? i've treid reentering password. do? hi ethan, the difference between microsoft accounts , local accounts microsoft accounts work across microsoft devices, app, ans services, while local accounts work on device created them. on note, may know if using microsoft account or local user account log in windows? we forward response. Windows / Windows 10 / Windows Hello, lock screen & sign-in

hello, xps 13 laptop working fine 1 day windows hello not logging me in . fingerprint not working , used pin error (code: 0x80070032) occuring , says restart laptop. restarted many times not working. please me thank you hi misheel, windows hello provides more personal way sign in windows 10 device using fingerprint. gives enterprise-grade security without having type in password. better assist you, may know changes have made prior getting issue? did install updates? troubleshooting steps have done far? we'll waiting response. Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC

for quite while have been experiencing little "glitch".. everytime, on windows pcs when lockscreen shown, press enter then password, quickly. 3-6 characters in, page "reloads". flickering password box, keeps content inside, sets pointer (where text inserted at) beginning. let's password pumpkinpie11 , because of flicker kinpie11pump  instead. invalid password login everytime! make worse when login invalid, press  enter  then password, quickly. happens again, except time wait. any advice on how make better? hasn't been way. hi robinson, to find out root cause of issue regarding "glitch" on windows 10 computers when logging in, gather more information: have made recent changes computers prior issue? what troubleshooting steps have tried far? have tried signing in different account , same result? regards. Windows / ...

i installed win. 10 , can't find "network discovery" turn on. help me, please. best regards, predrag kocovic hi predrag, we need more information concern. looking network discovery? if yes, can find through settings > network & internet > network , sharing center > on left side of window select change advanced sharing settings , option turn on network discovery is under network discovery . see images below reference: looking forward response. Windows / Windows 10 / Network & internet

today switched on pc , opened opera browse youtube , facebook. said cannot connect proxy.i tried chrome, edge , ie of them said same thing. don't use proxy (i use wifi adapter connect router since motherboard's lan port damaged) still decided check it. followed instructions , opened internet settings check , found box beside proxy option unchecked (as should be). discovered after investigating sometime that, windows update working , able download updates , steam working , can play online games cs:go without fuss. found if use vpn provided opera browser, can access youtube , other sites vpn gets disconnected frequently.  i cant understand causing such problem , highly appreciated. [note: internet fine because phone working while connected same router pc. can access websites , working without hiccup] thanks. [sorry grammatical mistake] [ moved from: internet explorer / internet explorer 11 / windows 10 ] ...

hi, quite strange problem , haven't been able find it. while now, (can't remember since when, sorry) cannot view or edit internet settings pc. these windows 10 settings "settinngs" app, rather control panel, think. starters, wifi/internet icon down on right side of start bar gone. when head settings > network & internet, tells me i'm not connected (even if have internet) , not show me of connections know should available. when click "show available networks", small grey box appears nothing flight mode option. screenshot probebly better job of explaining do: http://oi63.tinypic.com/2u4pj50.jpg thing is; pc can connect internet, since i'm using right now. plus, if log out, settings right there in login screen. btw account on pc , administrator. i'm sorry if i'm missing vital info; dont post on forums. im using windows 10 , updated far know. in advance moved from: windows / windows 10 / windows ...

before latest version updating, can start hosted network command. can not . find there 3 microsoft wi-fi direct virtual adapters, no hosted network adapter. can start mobile hotspot setting in "windows setting->network , internet-> mobile hotspot". want know why there no hosted network anymore. appreciate or reply. ps: have attempted update nic driver , install outmoded devices in device manager, reboot network adapter. of them end failure. hello, let's troubleshoot issue performing steps below: method 1: make sure microsoft hosted network virtual adapter working 1. press windows key + x , select network connections. 2. on network connections window, locate wireless network, right-click on , select disable . 3. wait few seconds , re-enable wireless network. also check if microsoft hosted network virtual adapter enabled in device manager, refer steps below: 1. press windows k...

i have been using calculator time no problems.  2 days ago, clicked on the calculator icon , did not calculator.  instead, got blue box in shape calculator should small calculator icon in center.   it flashes on @ place calculator should open, disappears in second. of course there no way screen shot because disappears comes on screen.  have searched related questions , responses, did not find answer. i did allow microsoft tech remote session t hello maxine, there may several reasons why calculator won't open. 1 of can because of corrupted system file. better assist concern, kindly answer questions below: were there updates installed prior happening? have checked windows store if there available updates calculator? what troubleshootin...

when send email attaching old aoutdated email address correct one, how remove old addrss please hi chris, incorrect mail settings 1 of possible reasons why issue happening. better understand concern, need additional information. using windows 10 mail app? also, we'd ask screenshot of attachments included in sent email. note: kindly cover sensitive information such email address privacy purposes. we'll keep eye out response. Windows / Windows 10 / Windows settings

dear all, under power & sleep settings set time (5 minutes) notebooks screen shut off. the screen switches off after set time, far good, switches on after moments again without command. furthermore wish type in password after screen turned off. realized using screen saver settings, problem remains same. after switching off screen every , see lock screen. i annoys me screen turns on again although should switched off under settings. want screen black when it's not in use. any suggestions try? thx, luke these settings: it seems there else triggers problem. we've tried replicate in our end , received different result. display stayed off until computer manually wake up for isolate further, suggest restore power plan settings default. follow these steps: in cortana seach, type in power options , click search results. in right pane of preferred plan, click change plan settings . ...

since windows last updates i've notices unusual changes in windows 10 appearance. i'm running version 1703 of windows 10 home. here last 10 quality updates, and below issues i'm reporting. is known problem or there way fix this? looking forward answer, thank you! hello, there's possibility you're getting these unusual changes on computer due system files might have been corrupted during update process. recommend use deployment image servicing , management (dism) tool , see if helps . dism is tool developed microsoft fix own programs , processes when involve system file corruption. if issue isn't resolved running dism tool, kindly use system file checker (sfc) tool. system file checker is a utility available in windows 10 checks , restores corrupted system files. for steps , more information regarding dism , sfc tools, visit links below: fix windows upd...

irql_not_less_or_equal blue screen please share minidumps better analysis of problem. instructions can found here: http://answers.microsoft.com/en-us/windows/wiki... Windows / Windows 10 / Performance & system failures

hello! after windows 10 update morning, noticed when move cursor mouse or touchpad, screen freezes 1 second every 3 seconds or so, , extremely annoying can't play games! however, screen normal when use touchpad, , freezes when cursor moving! my computer dell inspiron 15 3878 2014 any appreciated! thank in advance! moved from: windows / windows 10 / performance & system failures i've solved it, amd driver causing (radeon hd 8400 17.7.2). i downgraded 17.7.1 , fine again.  thanks anyway.  Windows / Windows 10 / Devices & drivers

as title partially states, woke monitor, pc set never sleep, , found error message disappeared. screen went black , started flickering see cursor , couldn't. screen stayed black. restarted computer using button on tower , checked logs. there several errors have never seen before. no recent changes pc aware of. unless windows updates did something. looking information on happened , how can fix it. here recent errors: log name:      application source:        sidebyside date:          9/27/2017 8:30:34 am event id:      59 task category: none level:         error keywords:      classic user:          n/a computer:      eamd description: activation context generation failed "c:\windows\system32\audiodg.exe".error in manifest or policy file "c:\windows\system32\audiodg.exe" on line 0...