Changing Account Password - Microsoft Community

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trying change account pw in windows 10. login account (administrator). follow process. confirm current password window. type in pw, , receive message "the password incorrect. try again." ok, mistyped, think. try again, checking caps lock not on, , careful type pw correctly, believe do. same result: pw incorrect. so, go notepad, type pw, verify correct, copy, confirm current password window , paste pw. same result "incorrect password." logout, login, no problem. repeat process. same result. restart computer, login account, repeat process. same result! have tried setting pin , picture login. again, when confirm current password window "incorrect password" response. have anitvirus , have scanned. happening here? if can login account, why being told pw incorrect when try change pw?

hello,

in order assist in better way, kindly answer below questions:

  • are referring microsoft account or local account?
  • if it's microsoft account, did follow steps provided in article?

we forward reply.



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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