battery detected but not charging in Windows 10 - Microsoft Community

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have problem. ive replaced battery, tried couple things on youtube. none of works. not real handy when laptop supposed portable.  have 4 year old hp envy 17 touchsmart.   have permanent fix?

ok, 4 year old hp laptop, need check actual health of battery press , hold power button @ least 5 seconds turn off computer turn on computer , press f2 key repeatedly, once every second until hp pc hardware diagnostics uefi menu displayed click component tests in main menu in list of component tests, click power. in list of power tests, click battery. on battery test, click run once. let test complete . . . if test says battery health not good, need purchase replacement if not, open device manager, under batteries, right click , uninstall 'microsoft acpi-compliant control method battery', restart laptop , see if problem resolved . . .


Windows / Windows 10 / Devices & drivers / PC



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