Cannot connect to RDS 2012R2 session through RDWeb Gateway using - Microsoft Community

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obvious: when connecting 2012r2 rds session collection through rdweb gateway using windows 10 generic connection error thrown.

steps reproduce windows 10:

  1. connect rdweb public gateway address on https outside of network internet explorer (also tried edge, chrome, firefox)
  2. authenticate domain\credential , password successfully
  3. select session collection connect to
  4. observe generic connection error

caveats: external connections through rdweb gateway windows 7x , 8x microsoft rd client on android successful. internal connections through rdweb gateway windows 10 successful.

specific events client "microsoft-windows-terminalservices-clientactivexcore" event logs: (identifying information changed)

  • component name:caaclientadapter, :: 'm_sphelper->readcreds failed' in caaclientadapter::createtunnel @ 380 err=[0xffffffff], error code:0xffffffff
  • component name:caahttpclienttunnel, :: 'workspace id obtained, not smell guid (broker.domain.com)' in caahttpclienttunnel::obtainworkspaceid @ 3783 err=[0x0], error code:0x0
  • component name:caahttpclientrawtransport, :: 'caahttpclientrawtransport::initializeinstance' in caahttpclientrawtransport::initializeinstance @ 260 err=[0x0], error code:0x0
  • component name:checkinternetconnectiontask, :: 'internet-connection alive. server checked: http://www.microsoft.com' in checkinternetconnectiontask::executetask @ 3589 err=[0x0], error code:0x0
  • rdpclient_gateway: error encountered when transitioning aastatecreatingoutchannel aastateerror in response aaeventoutchannelsendrequestfailed (error code 0x80072efe).
  • component name:caahttpclienttunnel, :: 'connect failed' in caahttpclienttunnel::onconnected @ 1047 err=[0x80072efe], error code:0x80072efe
  • rdpclient_gateway: error encountered when transitioning aastateinitializingtunnel aastateerror in response aaeventtunnelonconnectedfailed (error code 0x80072efe).
  • component name:cclientproxytransport, :: 'gateway error' in cclientproxytransport::seterrorstatus @ 2818 err=[0x80072efe], error code:0x80072efe
  • component name:caahttpclientrawtransport, :: 'graceful=0' in caahttpclientrawtransport::cleanup @ 307 err=[0x0], error code:0x0

questions:

  1. is windows 10 configuration or compatibility issue?
  2. is rdweb, gateway, broker, or collection issue?

i have been doing boolean gymnastics try , isolate potential cause issue , have come little relevant information.



Windows / Windows 10 / Windows settings / PC



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