My laptop starts with this message then shut down itself - Microsoft Community


my pc  starts message shut down should do

* moved insider

if "log in" screen before happens... don't log in....

start windows 10 in "safe mode"

https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

  1. restart pc. when sign-in screen, hold shift key down while select power> restart.
  2. after pc restarts choose option screen, select troubleshoot > advanced options > startup settings > restart.
  3. after pc restarts, you'll see list of options. select 4 or f4 start pc in safe mode. or if you'll need use internet, select 5 or f5 safe mode networking.

if desktop in "safe mode" may able address "cause" outlined in support article.....

https://support.microsoft.com/en-us/help/330132/notepad-starts-with--shellclassinfo-localizedresourcename-systemroot-s

this behavior may occur if following conditions true:

  • a desktop.ini file exists in 1 or more of following folders, drive drive on windows installed:
    • drive:\documents , settings\all users\start menu\programs\startup
    • drive:\documents , settings\all users\start menu\programs
    • drive:\documents , settings\all users\start menu
    -and-
  • the desktop.ini file contains following lines:
    [.shellclassinfo]
    localizedresourcename=@%systemroot%\system32\shell32.dll,-21787

resolution method 1: delete desktop.ini file

  1. start windows explorer.
  2. on tools menu, click folder options, , click view tab.
  3. in advanced settings box, click clear hide extensions known file types check box , hide protected operating system files check box (if not cleared), , click ok.
  4. delete occurrences of desktop.ini file contains lines described earlier in "symptoms" section of article. so:
    1. locate each of following folders, right-click the
      desktop.ini file (if file exists in folder), , click open:
      • drive:\documents , settings\all users\start menu\programs\startup
      • drive:\documents , settings\all users\start menu\programs
      • drive:\documents , settings\all users\start menu
      drive drive on windows installed.
    2. verify file contains following lines:
      [.shellclassinfo]
      localizedresourcename=@%systemroot%\system32\shell32.dll,-21787
      if file contains these lines, right-click file, click
      delete, , click yes when prompted confirm deletion.
  5. restart computer , verify issue resolved.

hope helps.

cheers



Windows / Windows 10 / Performance & system failures / PC



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