Wireless connection failing - Microsoft Community

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i have technicolor gtiinet-1 router.

1. internet , ethernet lights keep flashing

2. wireless light off , hence no wifi

what do?  80 years of age , technology beyond me.

thanks

brian

hi , andre microsoft community. lets see if can problem resolved. make , model of computer? have done far troubleshoot problem? how long has been happening? have installed new software or hardware drivers since started experience problem? if so, , designed windows 10? have checked manufacturers website or contact support find out compatibility, updates or support windows 10? have system restore point created go to? problem occur in other user accounts on computer? version of windows 10 installed: 1507, 1511, 1607, 1703? version of windows did upgrade from? open start > settings > update & security > troubleshoot > internet connections click run troubleshooter when troubleshooter complete, check if problem resolved. might need update wireless adapter, learn how that: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293 awaiting reply. best, andre windows insider mvp mvp-windows , devices http://twitter.com/adacosta


Windows / Windows 10 / Network & internet / PC



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