Windows Hello Set Up - Microsoft Community

-

split thread.

well not orginal poster have same issue.

if have not setup pin can start recording fingerprint , have setup pin after data entered dropped. no pin , no fignerprint setup persisted.

if setup pin first , start fingerprint setup stuck popup providing option cancel dialog...

i on lenovo p50 - win 10 enterprise 64 1703 build 15063 - drivers date - bios date

windows hello worked before after update (driver/policy/windows) or similar stuff cannot working again.

windows helloforbusiness event log shows following (no pin set scenario):

(i) windows hello business prerequisites check started.

(e) primary account primary refresh token prerequisite check failed.

(e) windows hello business prerequisites check failed. error: 0x1

(i) windows hello container creation started.

(i) windows hello validating device can satisfy applicable policies.
tpm supported: tpm 2.0 or software
hardware policy: hardware preferred
exclude tpm 1.2: false
tpm version: tpm 1.2
satisfactory tpm: true
tpm fips: false
tpm locked out: false
satisfactory key pregeneration pool: true
key storage provider: software
result: 0x0

(s) windows hello created software default decryption key in windows hello container.
key name: //9d...f

(s) windows hello created software cached logon key in windows hello container.
key name: //ca...9

(s) windows hello container creation completed successfully.
processing time:0 seconds

(s) windows hello deleted software default decryption key windows hello container.
key name: //9d..f

(s) windows hello deleted software cached logon key windows hello container.
key name: //ca..9

so seems prerequisite check fails key created , directly deleted afterwards - or wrong?

***post moved moderator appropriate forum category.***

hi,

the product in question need extensive support , post needs redirected our technet forums engage our experts , computer programmers share inputs regarding concern. this, click link , click ask question button create new thread.

feel free post should need further assistance.



Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC



Comments

Post a Comment

Popular posts from this blog

Error 0x80180018 when trying to add a second work account on Windows - Microsoft Community

-
Image
hello, different users have 2 office365 business accounts 2 different tenants , experiencing technical issues when trying add second work account on windows 10. no matters order start adding accounts (tenanta , tenantb, , same applies vice versa), encounter error 0x80180018 when adding second work account. googling found on azure ad documentation following description: 0x80180018 "iderrormdmlicenseerror", // menroll_e_userlicense there error license. can try again or contact system administrator error code {0}. but can't match problem encountered because first work account added on win10. both licenses have business premium license assigned on 2 different office365 tenants. the information provided not clear about. says error has been encountered, try again, no matters how many times try same error no further information. i highly appreciate if can give further details how achieve adding 2 work
Read more

How to sync (or sign-in) to Windows 10 properly? - Microsoft Community

-
hello, so bought new laptop came windows 10 pre-installed. when unpacking, store clerk created dummy local account used when starting first time - make process faster syncing microsoft account, can sync later - said. anyway, done , welcomed desktop. synced microsoft account , went in. synced right away - down wallpapers , themes - save 1 thing; the account name. it still using dummy local account name, despite picture has changed account picture. clicked 'sign in microsoft account instead', , process failed in end. said "[my e-mail account] here already. user in device uses microsoft account, can't add here" i tried removing e-mail & app account under 'e-mail & app account' tab , when tried again, still didn't work. please, want name here. oh, , don't know topic should fall - there's no 'sync' specifically, pick 1 think closest. sorry in advance.
Read more

Cannot connect to RDS 2012R2 session through RDWeb Gateway using - Microsoft Community

-
obvious: when connecting 2012r2 rds session collection through rdweb gateway using windows 10 generic connection error thrown. steps reproduce windows 10: connect rdweb public gateway address on https outside of network internet explorer (also tried edge, chrome, firefox) authenticate domain\credential , password successfully select session collection connect to observe generic connection error caveats: external connections through rdweb gateway windows 7x , 8x microsoft rd client on android successful. internal connections through rdweb gateway windows 10 successful. specific events client "microsoft-windows-terminalservices-clientactivexcore" event logs: (identifying information changed) component name:caaclientadapter, :: 'm_sphelper->readcreds failed' in caaclientadapter::createtunnel @ 380 err=[0xffffffff], error code:0xffffffff component name:caahttpclienttunnel, :: 'workspace id obtained, not smell guid (br
Read more