okay im new community here thank patience.
my windows 10 laptop (dell inspiron 15 7000) has been working fine couple of months now. last week went support assist , updated couple of drivers recommended. there 2 drivers updated, not sure think 1 network driver. since driver update, every time wake computer sleep, there static screen. there no keyboard response , mouse doesn't anything. have been forced hard restart each time computer working again. far have run full windows diagnostic scan , windows defender scan. nothing irregular has shown up. have gone through every driver through device manager update each driver, incase driver update issue , bugfix made, yet problem persists.
- is there anyway can have log of drivers , when last updated in order backtrack , rollback problem?
- if problem not driver, is?
this wake-up-from-sleep static screen issue annoying , don't want more hard restarts. appreciated. thanks
below static screen upon click on power button wake computer sleep mode. square static in middle represents mouse can moved no response still.
i guess it's video driver updated. can go device manager , roll driver. can use system restore restore whole device point before problem started.
type system restore in windows search , select top result. select system restore , next , @ restore point dates. may have select show more restore points.
Windows / Windows 10 / Performance & system failures / PC
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