Surface pro 3 super slow - Microsoft Community

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hello,

i bought surface pro 3 three months ago , tablet super slow on every aspect.

when open web page firefox not responding @ least 20 minuts , have restart several times work properly. everytime open word, software not responding again , i'm getting tired.

it's brand new been slow , cannot use want.

windows date, did research viruses , tried that's on website nothing works i'm calling has idea problem.

thank you,

lisa

hi lisa,

conflicts third-party startup programs 1 of possible reasons why computer slow. assist better, kindly answer questions below:

  • have made changes computer prior issue?
  • what troubleshooting steps have done far?
  • which version , os build number of windows 10 installed? check, press windows key, type winver, , press enter key.
  • do have third-party security software installed?

meanwhile, can try follow troubleshooting steps in link and check if helps.

we're looking forward response.



Windows / Windows 10 / Performance & system failures



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