My Asus laptop turns off just after I login - Microsoft Community

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my asus laptop turns off  just after login in windows 10 in normal mode. no message turn off, no error message. takes 1 or 2 seconds power down.  other details under.

  1. i can login , use laptop in safe mode
  2. i can login , use laptop on linux
  3. i can not use laptop in windows in normal login.

what reason? in opinion battery reason. opinion?

***post moved moderator appropriate forum category.***

hello,

this might caused battery issue or software conflicts. better assistance, we'd gather additional information please answer following questions:

  • what model of laptop?
  • when did issue occur?
  • were there changes made on laptop prior this?
  • is laptop updated?

in meantime, since able log in while on safe mode, suggest run troubleshooter devices , hardware. click find , fix problems devices , hardware. this diagnose , resolve software issues automatically.

get response further assistance.

thanks maria reply , help.

my problem has resolved.

actually battery problem.

the battery old.

so, whenever required heavy load loading software , drivers hdd initially, battery unable provide required instantaneous power. so, laptop getting reset signal.

how come to  know this?

the system working fine when started in safe mode or in ubuntu linux. in both of these 2 cases there no  heavy use of hard disk initially.

so, guessed problem of insufficient power battery. replaced battery , fine , there no problem facing.

thank maria .  



Windows / Windows 10 / Performance & system failures / PC



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