Internet Connected but Not Connected at the Same Time - Microsoft Community

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i've been having internet troubles desktop. 

what's happening is:

#1: wifi icon isn't showing in taskbar.

#2: however, wifi icon shows @ login screen computer when connect home wifi, says no internet access/limited.

#3: network status in settings is, "not connected."

#4: if try open web browser (ex: chrome) , try going on website works. 

#5: however, if go onto microsoft edge, no websites load. 

it displays:

there temporary dns error. try refreshing page.

error code: inet_e_resource_not_found

#6: if play online game such overwatch, works seamlessly. 

#7: if go windows store or other microsoft apps needing internet connection says i'm not connected internet. 

it displays:

code: 0x80072f30

cv: vfn9bgqtqkw3y9hk

what i've done far:

reset network drivers/card multiple times.

restarted desktop multiple times. 

ran through virtual agent's instructions on troubleshooting internet issues.

https://support.microsoft.com/en-us/contact/virtual-agent/?flowid=smc-contactus&referrer=www.google.com

turn off firewall.

i don't have antivirus except windows defender.

any great , if need more information, let me know. 

thank you. 

hi,

based on symptoms provided, sounds ipv6 enabled on wifi adapter causes network issues you're experiencing. resolve concern, let's disable ipv6 on windows 10 device , check if works. this:

  • click start, , click control panel.
  • click network , sharing center.
  • in view active networks area, click local area connection, , click properties.
  • on networking tab, clear internet protocol version 6 (tcp/ipv6) check box, , click ok.
  • once ipv6 has been disabled, restart device , router changes take effect.

important:  internet protocol version 6 (ipv6) mandatory part of windows. not recommend disable ipv6 or components. if do, windows components may not function. additionally, system startup delayed 5 seconds if ipv6 disabled incorrectly.

let know if need further assistance.



Windows / Windows 10 / Network & internet / PC



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