Here is how i fixed windows hello issue - Microsoft Community

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hi everyone,

most of users use surface devices ..they faced issue after install latest win 10 update (fall creators update of year)

the issue ir camera stopped functioning after installed update.

so, here how fixed it:

1- disabled hyper v feature

2- rebooted pc apply changes

then after unlocked pc (keep in mind issue not yet fixed) message pops @ notification icon saying there wrong windows hello feature...then clicked on in ..then face recognition screen comes up...so set face print save changes rebooted pc ir camera switched on , able unlock pc face print

i hope work you

thanks 



Windows / Windows 10 / Windows Hello, lock screen & sign-in



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