groove and people slow - Microsoft Community

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hi

my problem requires resolving is:

after opening groove , during playback local drive if attempt eg slect new track, repeat...anything requires clicking action screen freezes , playback of track continues - unfreezes until click other transaction. now... if have people app open freezes during groove playback freeze. seems affect ms app. i've tried reinstalling groove not resolved. new system intel i5 processor , 8gb ram.

please    

ps tried sfc /scannow  

***post moved moderator appropriate forum category.***

hello,

based on information have provided in post, need further investigation. assist better, we'd know following:

  • did make significant hardware or software changes on pc prior issue?
  • since when have been experiencing issue?
  • were there external devices connected computer when happened?
  • are getting error messages when trying perform actions? if so, these actions , particular error message?

meanwhile, suggest run troubleshooter windows apps , check if issue persists.

we'll wait response.



Windows / Windows 10 / Performance & system failures / PC



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