Cannot detect external monitor-no sleep function - Microsoft Community

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after 7/12/17 update win 10 sleep function disappeared, cannot find in action center or power , sleep settings or control panel power options , today tried plug in external monitor , not detected. in settings/display/display adapter properties/adapter information under chip type, dac type, adapter string , bios information <unavailable> 4 fields. driver date, microsoft basic display driver file version 10.0.15063.0 (winbuild 160101.0800)

i have nvidia gpu factory , error when trying open settings:

nvidia display settings not available.

you not using display attached nvidia gpu

microsoft, update has harmed hardware , affecting job, thank you.

computer type: hp dv7 laptop, late 2013 vintage

edition: win 10 home

version: 1703

os build: 15063.608

processor: intel i7-3630qm

ram: 8g

system type: 64 bit

not touch screen

** moved from: windows / windows 10 / windows settings / pc **

hi jody - ms basic adapter placeholder driver never provide sleep or hibernate , gives poorer resolution. type check updates in start search expedite installing windows update may deliver newer driver. if not go hp support downloads webpage exact pc model or serial number: http://support.hp.com/us-en/drivers download , install latest display driver adapter starting windows 10, 8.1, 8, 7 in order. there other ways track down driver given in http://answers.microsoft.com/en-us/windows/forum/windows_7-update/windows-7-update-solution/f39a65fa-9d10-42e7-9bc0-7f5096b36d0c. if google hardware id take newer version. although hp may customize driver hardware, can try drivers device maker using autodetect tool. if have problems report full model number including extension , link driver pages you're working from. if compatible driver exists find it.


Windows / Windows 10 / Devices & drivers / PC



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