Windows 10 computer freezes and takes down the whole network - Microsoft Community


we have computer on network that's running windows 10. once week (always varies) computer freeze, when nobody using it, , takes whole network down. happened today. had music streaming on mac , stopped. checked , couldn't access internet or other computers on network. went pc , moved mouse , nothing happened, frozen. unplugged network cable back, network came , music on mac started playing again.

any idea causing this?

***moderator completed thread category***

hi jimmy,

possible issue due recent changes network connection of computers you're using. troubleshoot problem, kindly verify following queries:

  • any recent changes made on windows 10 computer prior issue?
  • did encounter error messages on windows 10 computer?
  • what troubleshooting steps have done isolate issue?

we're looking forward response



Windows / Windows 10 / Network & internet / PC



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