System crash - Microsoft Community
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i have been experiencing frequent crashes , freezes don't seem correlate particular cause. i'll play game on steam, browsing internet, , restarting it. blue screens, won't; freeze on dell startup logo, or remain black screen power button on. has run supportassist thing several times on startup , either there nothing wrong or freeze there. there times can run relatively demanding game (deus ex: mankind divided) hours no problems, everyday have manually hold power button shut down because freezes anywhere can.
in regards blue screens, of messages i've had are:
-attempted_execute_of_noexecute_memory
-unexpected_kernel_mode_trap
-memory_management
-system_service_exception
-driver_overran_stack_buffer
-page_fault_in_nonpaged_area (what failed: acpi.sys)
there have been few more restarted before picture.
i using dell inspiron 15 7000 gaming laptop. have had less 6 months , 4 of working fine. called tech support , fiddled settings (nothing changed), manually reinstalled windows (again, nothing changed), changed settings again, , still having these problems.
has else had these problems and/ or know how help?
thank you.
edit:
https://onedrive.live.com/embed?cid=38f7b398b2e3a6d5&resid=38f7b398b2e3a6d5%2137226&authkey=amcd39zhi5od3lc
minidump files, dxdiag, , msinfo32
description sure makes sound hardware problem. possibly heat-related - single component sensitive
normal levels of heat.
since computer new , still under warranty please contact dell support , seller. oem dell responsible proper operation of both hardware , windows. regardless of cause, theirs resolve. , unit under full warranty , may in need of repairs or replacement. added if able resolve issue want documented in case there related problems down road. remember more more have done.
dell support
http://support.dell.com/
dell drivers - product manuals & warranty info (left side) - tech support , more
http://support.dell.com/support/index.aspx?c=us...
dell forums
http://en.community.dell.com/forums/
dell pc diagnostics
http://www.dell.com/support/diagnostics/us/en/19/
please let know results , if need further assistance.
Windows / Windows 10 / Performance & system failures
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