Computer frozen on reset this PC - Microsoft Community

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reset pc , when finished , rebooted screen came can't click on ok or frozen on when turn computer off mains stays on screen once loaded again? 

go working computer, download, create bootable copy, perform clean install.

step 1: how download official windows 10 iso files
http://answers.microsoft.com/en-us/windows/wiki...

step 2: how to: perform clean install of windows 10
http://answers.microsoft.com/en-us/insider/wiki...

if there files on drive want recover, see - how to: perform custom install of windows 10
http://answers.microsoft.com/en-us/insider/wiki...


Windows / Windows 10 / Performance & system failures



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