hello
i bought lenovo flex 5-1470 laptop in june instantly fell in love with. then mid-august, experienced first ever blue screen in years of using versions of windows on tobisha, asus , hp laptops. i left blue screen each time awaiting automatic restart promised when information had been collected (that happened twice). i had end hard starting , reset laptop factory each time. i contacted lenovo via chat feature (which can't onto now) , advice of course reset. a month ago, contacted lenovo again , got same reset advice. in frustration packed , put away , have been using daughter's old macbook since then. but, i'm windows girl @ heart decided fire flex 5 last night try make media recovery disk clean reinstall, successful. euphoria!!! it went away in 30 minutes after clean reinstall - "critical process died".
can advise me please? i run express vpn , bit defender (i did message bit defender , said software should not be) - can these causing conflict? i'm not super technical try figure things out if find clear step step instructions.
much in advance.
joyroach
hello,
try temporarily removing third-party conflicting software. try suggestions mentioned here , see if helps you:
https://www.kapilarya.com/fix-critical-process-... let know if helps!
Windows / Windows 10 / Performance & system failures / PC
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