Computer is not detecting my router - Microsoft Community

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hi,

my computer not detecting router (however detecting others). other devices in house connected , working fine, computer having issues. have ran troubleshoot, reinstalled adaptor's drivers , done full network reset still not working. how can fix this?

thanks.

volunteers willing try resolve issue. rob, 10 time , dual award mvp specializing in windows troubleshooting , networking.

using 3rd party antivirus/security program? if uninstall , use windows defender. wd in windows 8/8.1 & 10 full antivirus.

list of anti-malware program cleanup/uninstall tools
http://answers.microsoft.com/en-us/protect/wiki...

uninstallers (removal tools) common antivirus software
http://kb.eset.com/esetkb/index?page=content&am...

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complete troubleshooting guide include of methods have tried please double check using these methods.

computers have hotkeys or manual switches involved.

sure not somehow activating airplane mode. check start - settings - network & internet - airplane mode - "airplane mode" set off , "wi- fi" devices set on.

check these windows troubleshooters :

start - settings - update & security - troubleshooter - "network adapter", "internet connections", "incoming connections, & " hardware , devices".

windows 10 - scroll down "connectivity" <-- check
https://support.microsoft.com/en-us/products/wi...

fix network connection issues in windows 10 <-- check
https://support.microsoft.com/en-us/help/10741/...

router suspect here, have updated firmware possible solution? router can issue if other os's working fine. , update wifi drivers on computers.

try updating driver :

make restore point : start - type in --> restore find @ top , click on - create

right click start button - device manager - network - write down make , model of wifi - double click on - driver's tab - write down version - click update driver (may not ms far behind certifying drivers). right click on wifi device , uninstall - reboot - refresh driver stack.

check system/motherboard maker's site , of actual device maker (such intel, realtek, broadcom, or atheros) newer drivers.

manually @ manufacturer's sites drivers - , device maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...

download - save - go put - right click - run admin.

can download several @ once, however, reboot after install each one.

after looking @ system maker's can check device maker's site newer versions. (the ones system maker become fallbacks).

please let know results , if need further assistance.


Windows / Windows 10 / Network & internet



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