Black screen and dll issue - Microsoft Community

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  1. i have dell inspiron 620 desktop ~2012. upgraded windows 8 10 while no apparent issues.
  2. a few weeks ago got black screen when turned on computer. found out enter password blindly , log me in , see desktop fine.
    1. however, started getting error message when opening most programs, chrome or itunes. if click ok fine , program opens.
  3. i installed fall creator update hoping update dll causing problem learned file connected windows services. did not work , new update not easy start computer.
  4. some people read had similar problems found there 2 of same dll file , deleted 1 0kb. have 1 indeed 0kb.

i have run sfc found no conflicts. learned graphics card intel 2nd gen (hd graphics 2000) , not updating drivers win10, instead refer windows update tool. issue , there way make work?

[moved from: windows / windows 10 / devices & drivers]

don't see dell inspiron 620 listed compatible windows 10 fall creators update:

http://www.dell.com/support/article/us/en/04/sl...

so, issue might result of hardware compatibility. recommendation reinstall original version of windows came system.


Windows / Windows 10 / Performance & system failures



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