Account Picture Error - Microsoft Community

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hi, how can fix problem? change picture directory not work on lock screen. help, please :(

moved from: [windows / windows 10 / windows hello, lock screen & sign-in]

hi nima,

we need more information regarding concern lock screen account picture. can assist better, kindly answer these questions:

  • which version of windows 10 using? check, kindly type winver on search bar, press enter key.
  • are experiencing issue on lock screen? change applied other parts of system?
  • what last update installed on computer? kindly provide screenshot of update history. so, open settings, go update , security. click on update history/view installed update history, , see latest updates installed on computer.
  • just sure, have tried logging out of computer? if not, log out of account, restart computer. once computer boots up, check if issue persists.


forward response.



Windows / Windows 10 / Windows settings



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