Windows hello not working - Microsoft Community

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hello

i using windows 10.

windows hello start recognition process.  after camera views face, hello stops , ihave sign in pin or password.  have taken new face shot using improve recognition button.  same problem every time.  updated driver no luck.

any appreciated.

thanks

make , model of computer?

press windows key + x
click device manager
expand cameras
right click camera, click uninstall

note: if don't see camera under imaging devices.

exit device manager restart.

windows 10 should redetect reinstall it.

check if camera working again.

if have third party antivirus utility installed, please remove it.
check manufacturers website updated driver.


Windows / Windows 10 / Windows Hello, lock screen & sign-in



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