Not being able to log into my laptop after an update - Microsoft Community

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i did update on hp envoy last week , shut unit down.  went open yesterday , can't unit because of password issues.  i have reset password 3 different times , still can not unit.  i have entered microsoft thru older laptop , none of devices shown.  how unit?  please help!



Windows / Windows 10 / Windows Hello, lock screen & sign-in / PC



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