Freeze after win 10 latest upgrade - Microsoft Community

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upgraded win 10 creator yesterday. windows 'start 'freezes, cortana,

  have use alt +f/4 shut down.

i have run tests suggested here, , reset, still freezing, have run full scams clear have tried running through sfc/scannow no corrupt files.

all working before update hp laptop stream 13, 2mg running 64 bit update makes 32 bit fine not heavy user.

what else can please

kate

hi kate,

as issue started after windows update, possible third party software or driver causing start menu , cortana freeze. isolate possible apps , drivers conflicting computer's performance, recommend boot computer in safe mode.

let know how computer performs in safe mode.



Windows / Windows 10 / Performance & system failures



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