Wubdiwa 19 update has diarupted the graphics system of our Lenovo - Microsoft Community

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on saturday morning lenovo laptop b50-30 operating normally.  

ms updated windows 10 on saturday evening.  

on sunday morning not connect second monitor (tv)

while watching our sports coverage on saturday 9th blurred , not flowing on sunday10th december 2017 (on smaller laptop screen).

when driver graphics checked message present:

windows has stopped device because has reported problems. (code 43)

the driver provider:  intel hd graphics

driver date - 17/08/2015

version      -  10.18.10.4276

advice sought on how rectify problems.

thanking in anticipation of reply.

kind regards form ted

the reply shirleen not seem relate intel system identity of drivers dn't match.

i wonder if "uninstalling" update way go system going ok until update installed?   possibility?

also skype seems have lost it's voice!

since problem started pc speed/activity seems have slowed considerably well, related?

hi edward,

there big possibility related because of incompatibility of software , hardware since there update. if want uninstall update, suggest check article: how refresh, reset, or restore pc. contains troubleshooting steps if want restore pc.

to isolate issue, can update driver checking article: automatically recommended drivers , updates hardware. advise contact manufacturer latest driver.

we forward response.



Windows / Windows 10 / Devices & drivers



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