Is my HDD dying or is it a problem with windows? - Microsoft Community

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so i've been having problem laptop seems hard drive turning off not turning on again laptop running windows 10 (latest updates installed)
problem seems happen when when leave laptop in idle state (but not it's random) . i'll try explain better, system not totally locked can still click things example if i'm on web page can still scroll webpage problem shows it's face when try click link or open other program show clicked it's highlighted but laptop nothing try turn off system nothing in ram memory still able work extent did notice little light tells hdd being used or being accessed light never turns on when problem happens lead me believe when windows turns off drive doesn't quite turn on don't know, next time occurs i'll record , post video.
specs of laptop is:
cpu: core i5-7200u 
gpu: intel hd graphics 
hdd: 500gb (i don't know make , model)
ram: 8 gb (speed 1600 mhz).
os: windows 10

whether drive fail or not, backup system:

http://answers.microsoft.com/en-us/windows/wiki...

next option is, check head of disk:

how prevent hard drive failures checking , ... - groovypost
https://www.groovypost.com/howto/check-hard-dri...

make sure essential software drivers updated:

recommend update critical ones: chipset, display driver, network adapters.

http://answers.microsoft.com/en-us/insider/wiki...

other things can try:
try these first see if work:

open start, type: cmd
right click cmd
click run administrator

type in @ prompt or copy , paste these 1 @ time : (hit enter after each)

dism /online /cleanup-image /checkhealth

dism /online /cleanup-image /scanhealth

dism /online /cleanup-image /restorehealth

run system file checker utility:
open start, type: cmd
right click cmd
click run administrator

@ command prompt, type: sfc/scannow

check integrity violations

restart system


Windows / Windows 10 / Performance & system failures



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