CD drive not working after October 2017 updates for Windows 10 - Microsoft Community

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cd rom not recognize dvd, unable play movie.  have done:
have checked up-to-date drivers, ran troubleshooter hardware , devices. there no problems.

i have uninstalled from device manager's following: dvd/cd rom's drives , ide ata/atapi controllers

showing hidden devices ata channel 0, ata channel 1 , standard dual channel pci ide controller. restarted 

pc, no changes.  itel manufacturer drivers date well.

lastly, ran diskpart , volume info on command prompt (admin).  reads: "missing media."  though dvd in cd-rom.

would appreciate response.

ed

hi ed,

there might have been files got corrupted during installation of update. let's see if the windows update troubleshooter can diagnose issue. if issue persists, disconnect network , check if can uninstall last update control panel > programs > view installed updates. kb4041676.

let know how goes.



Windows / Windows 10 / Devices & drivers / PC



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