Black screen after KB4038788 - Microsoft Community

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after applying 2017-09 cumulative update windows 10 version 1703 x64-based systems (kb4038788), black screen after entering pin code log in. takes @ least 6 minutes desktop show. on 360 seconds slower pc prior update.

  1. i have tried "fix windows update errors" troubleshooting page, way through , including dism/sfc procedures, no errors found or detected, no corrections applied.
  2. i have in desperation reformatted hard drive , without added software or drivers, once kb4038788 gets applied, same login lag exists. therefore cannot believe malware, software incompatibility, or driver issues @ fault here.

i believe undo installation of update until hear better workaround delay causes. me, "fix" of whatever these updates provides worse whatever problems living without applied.

--rbh

hi,

we encourage submit issue using feedback hub.  can either vote on existing submission or submit new issue. when submit feedback item gather additional details , information issue determine what’s causing , address it. feedback items regularly receive microsoft responses on submissions in feedback app can see doing feedback. please revisit see status of feedback items.  

more information on feedback hub, see our support article , youtube video.  

in order submit new feedback. please follow these steps:   

1.    on windows 10 device, search feedback hub in cortana search, launch app.  
2.    navigate feedback in left menu, press + add new feedback.  
3.    select problem, , share details think relevant , choose appropriate category , subcategory.   
4.    important: if possible, reproduce problem(s) after clicking begin monitoring (or start capture) near end of form; stop monitoring when you're done.   
5.    once you've completed form , monitoring, click submit.  
6.    click continue using feedback hub.   
7.    click my feedback @ top, find item submitted (it may take while appear).   
8.    open item submitted, click share.   
9.    click copy link, paste link here in response.

if have other concerns, please don't hesitate post here.

    


Windows / Windows 10 / Performance & system failures / PC



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