Notebook, always-on fan, NOT temperature or high process related - Microsoft Community

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my hp spectre x360 8th gen intel appears booting 1 of 2 modes, there doesn't seem indicator or cause experienced , difference whether or not system fan set proportionate temperature of system.

  1. [most frequent] fans running @ on 5krpm, not go below ever. @ high load increase , when load gone , temperatures lower fan speed lower again 5krpm. happen regardless of resource usage , temperature (see below screen capture)
  2. [uncommmon] fans run when system gets hot , when cools down stop again. testing fans can stay off until system hits 75c

the way have been able achieve #2 restart repeatedly until upon login windows there no fan running, mode stay until restart again or computer goes sleep. has been experience mode 2 never happens when waking up. if mode 2, put computer sleep , wake up, mode 1.

i have tried various power plans , power settings, both active , passive cooling policies, happens on battery , plugged in, same experience when booting safemode. fans system controlled seems be... wrong.

initially on windows 10 1703, upgraded 1709 , issue remains. thank in advance ideas may have!

volunteers willing try resolve issue.

sure have latest bios , chipset drivers.

check hp support , forums - no matter cause have seen , might have solution. , 1 of hp power programs can involved. have power plan set hp's? if not try , may need install power monitor program. right click start button - power options on far right "additional power settings" select power plan - hp have 1 there?

hp support/troubleshooting & drivers
http://www8.hp.com/us/en/drivers.html

contact hp
http://welcome.hp.com/country/us/en/contact_us....

hp forums
http://h30434.www3.hp.com/psg/

please let know results , if need further assistance.


Windows / Windows 10 / Performance & system failures



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