have basic surface pro, 128gb , samsung note 3. phone has run out of room 3-4 years of photos. move photos surface pro. see on internet surface pro 3 & 4 information. have head may have download sftw samsung this. appreciated. thanks, mike
hi mike,
same picture of query, have tried plugging mobile phone surface device? if yes, there an autoplay dialog box appeared plugged in?
if there is, can open mobile phone folder wish access autoplay window.
if there's no autoplay window appeared, can check pc file explorer and see if mobile phone has been detected. if yes, can click mobile phone device options , access photos folder able start transfer.
if mobile phone or sd card failed detected surface device, seems need program able access mobile phone folders surface. if that's case, might need contact mobile phone manufacturer's website further assistance.
we'll watch out response.
regards.
Windows / Windows 10 / Devices & drivers / PC
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