Black Screen with Cursor after login - Bad Drivers(?), - Microsoft Community

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i having trouble out-of-date graphics drivers believe. had put off windows update month, , updated it. computer worked fine week, of games had out-of-date graphics driver. didn't think of because games played fine. then, turned on computer , happened. problem having when log computer, greeted black screen, being able see cursor. (not confused black screen on login page. can login, isn't problem.) when wait 30-45 minutes, see desktop , taskbar/dock, of files gone , there no applications on taskbar/dock, windows icon , cortana icon. when hover on taskbar/dock, spinning loading icon comes up, , when click on taskbar/dock, error message comes saying program has stopped responding , needs restarted. when click restart program or end task, nothing , cycle continues. tried opening safe mode, exact same problem happened. when ctrl+alt+delete , click task manager, cursor says it's loading, nothing ever opens. can right click on desktop, , view, sort by, refresh etc. menu comes up, entire computer freezes, exception of mouse, , have restart come back.

update: 9/15/17 - 11:10 pm

i have taken hard drive out of computer , put in old alienware pc, , same problem happening. i'm assuming there interference between operating system update , outdated drivers, i'm no expert.

[moved from: windows / windows 10 / devices & drivers / pc]

since cannot access start menu, recommend reset computer fix problem. click link recovery options in windows 10. article contains situational information , resolution can perform when experiencing problems on windows 10 computer.

keep in loop result.



Windows / Windows 10 / Performance & system failures / PC



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