USB3.0 Ports aren't working on W10 - Microsoft Community

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sine last month have problem usb3.0 ports motherboard(asus z170-a). have latest drivers asus, latest bios , latest windows 10 version. problem can't use 3.0 drive(externat hdd/flash drive) on 3.0 ports , error(). 2.0 drives works same 3.0 drives in 3.1 ports(controlled asmedia controlled/driver) . meanwhile works under unbuntu.

i reinstaled windows 3 times, did bios reset removing battery , unpluging 20 mins, reinstaled drivers still nothing.

i tryed older windows 10 verions ( 17.03.2017) , before instaling new updates 3.0 usb ports worked well.

this how device manager looks when insert usb 3.0 drive.

windows 10 educational, version 1703, build 15063.540 .

hardware : cpu: i5 6600k, mb: asuz z170-a, gpu: r9 280x gigabyte.

any ideea how solve ? or should wait new update microsoft solve issue?

thanks.

hi,

this caused driver issues, controller bugs, or device problems. troubleshoot this, suggest follow methods given karthicka_r on thread: last usb device connected computer has malfunctioned , windows doesn't recognize it. please first answer found helpful 67 people.

let know how goes.



Windows / Windows 10 / Devices & drivers / PC



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