Printer Incorrectly Showing As Off - Microsoft Community

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split thread.

i have spent last 3 years fighting hp officejet printer pro 6830. our house has several devices print unit:

1. imac desktop running yosemite 10.10.5, 4 gb, processor 2.93 ghz, core i7

2. ipad, model mgkl2lla, os 10.3.3

3. macbook pro, 2.9 ghz, os x yosemite 10.10.5

4. iphone 6 s

5. iphone 6 s (a second iphone)

6.  windows 10 home desktop - os build 15063.483,  lenovo k450e, 

each time try print windows 10 desktop printer, error message telling me printer off. printer not off, can touch sit. turn off , turn on print windows 10 computer. next time, can no longer print of other imac units until once again turn printer off , on.

there has answer problem. extremely frustrating. 

hi,

the issue you’ve encountered regarding printer on windows 10 computer may caused outdated driver or printer hardware itself. sort out concern, suggest follow steps provided in article on how fix printer problems. once you’re on page, proceed steps under troubleshoot printer problems section. after finishing steps, may check if issue persists.

let know if suggestion works you.



Windows / Windows 10 / Devices & drivers / PC



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