DMP Files link - Microsoft Community
i have gotten bsod few times , have followed instructions uploading dmp files here link https://1drv.ms/u/s!aq7od7_tbiw7gkxkrh2htrb9nxgd
do need else?
thanks
david
volunteers willing try resolve issue. rob, 10 time , dual award mvp specializing in windows troubleshooting , bluescreen analysis.
troubleshoot blue screen errors <-- read link
http://windows.microsoft.com/en-us/windows-10/t...
bugcheck d1, {ffffde8170685007, 2, 0, fffff80687dc05e5}
*** warning: unable verify timestamp netwew01.sys
*** error: module load completed symbols not loaded netwew01.sys
caused : netwew01.sys ( netwew01+105e5 )
netwew01.sys dated 1/6/2015 intel:registered: wireless wifi link adapter driver.
bugcheck c4, {2000, fffff8027f34c9d1, 0, 20504340}
*** warning: unable verify timestamp igdkmd64.sys
*** error: module load completed symbols not loaded igdkmd64.sys
caused : igdkmd64.sys ( igdkmd64+6c9d1 )
igdkmd64.sys dated 4/4/2016 intel hd graphics drivers
1. check dell support, on-line documentation , drivers, , ask in forums known issues. update bios, chipset drivers, , major onboard , separate device drivers, update intel drivers check first @ dell , @ intel (see driver update methods below).
biosversion = a16
biosreleasedate = 08/19/2014 <-- bios date.
systemmanufacturer = dell inc.
systemproductname = latitude e6430
systemversion = 01
systemsku = latitude e6430
baseboardmanufacturer = dell inc.
baseboardproduct = 0cpwyr
baseboardversion = a00
cpuid: "intel(r) core(tm) i7-3520m cpu @ 2.90ghz"
maxspeed: 2900
currentspeed: 2891
please let know results , if need further assistance.
dell support
http://support.dell.com/
dell drivers - product manuals & warranty info (left side) - tech support , more
http://support.dell.com/support/index.aspx?c=us...
dell forums
http://en.community.dell.com/forums/
dell pc diagnostics
http://www.dell.com/support/diagnostics/us/en/19/
intel driver update utility <-- run after checking dell
http://www.intel.com/p/en_us/support/detect?red...;
intel download center
http://downloadcenter.intel.com/
intel - support
http://www.intel.com/p/en_us/support
intel - community , forums
http://www.intel.com/content/www/us/en/blogs-co...
2. run memory tests (see methods below).
3. needed use methods in troubleshooters below.
4. after above if needed run driver verifier see if can indicate cause.
-----
ccode: d1 0x000000d1
think video drivers though can others. see driver section in generic bluescreen troubleshooting methods below. bios, low-level chipset drivers, antivirus/antispyway/security programs, , other drivers can cause this.
bccode: d1 0x000000d1 <-- read link
http://www.faultwire.com/solutions-fatal_error/...*1210.html?order=votes
==================================================
troubleshoot blue screen errors <-- read link
http://windows.microsoft.com/en-us/windows-10/t...
=====
utility makes easy see versions loaded :
run driverview - set view hide microsoft drivers - update without dump in names (and update bios , chipset).
driverview - free - utility displays list of device drivers loaded on system. each driver in list, additional useful information displayed: load address of driver, description, version, product name, company created driver, , more.
http://www.nirsoft.net/utils/driverview.html
drivers check system maker fallbacks , device maker's current. right click start button - device manager - display adapter - write down make , complete model of video adapter - double click - driver's tab - write down version info. click update driver (this may not ms far behind certifying drivers) - right click - uninstall - reboot refresh driver stack.
repeat network - network card (nic), wifi, sound, mouse , keyboard if 3rd party own software , drivers , other major device drivers have.
go system maker's site (dell, hp, toshiba examples) (as rollback) , device maker's site (realtek, intel, nvidia, ati examples) , latest versions. (look bios, chipset, , software updates @ system maker's site while there.)
download - save - go put them - right click - run ad admin - reboot after each installation.
check in device manager - drivers tab sure version installing shows up. because drivers rollback before latest installed (sound drivers particularly this) install driver - reboot - check sure installed , repeat needed.
repeat @ device makers - btw @ device makers not run scanner - check manually model.
manually @ manufacturer's sites drivers - , device maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...
=====
memory tests not catch errors such mismatched memory (possible sticks appear identical) , when faster memory placed in system behind slower memory. best swap sticks in , out check if memory tests fail show problem.
test ram check here - let run 4+ hours or so. <-- best method
www.memtest.org
memtestx86 - test ram
http://www.tenforums.com/tutorials/14201-memtes...
windows memory diagnostic tool.
type in cortana's search box -> windows memory diagnostics
@ top of list - click it. in windows 8/8.1/10 name "windows memory
diagnostic".
troubleshoot blue screen errors <-- read link
http://windows.microsoft.com/en-us/windows-10/t...
bugcheck d1, {ffffde8170685007, 2, 0, fffff80687dc05e5}
*** warning: unable verify timestamp netwew01.sys
*** error: module load completed symbols not loaded netwew01.sys
caused : netwew01.sys ( netwew01+105e5 )
netwew01.sys dated 1/6/2015 intel:registered: wireless wifi link adapter driver.
bugcheck c4, {2000, fffff8027f34c9d1, 0, 20504340}
*** warning: unable verify timestamp igdkmd64.sys
*** error: module load completed symbols not loaded igdkmd64.sys
caused : igdkmd64.sys ( igdkmd64+6c9d1 )
igdkmd64.sys dated 4/4/2016 intel hd graphics drivers
1. check dell support, on-line documentation , drivers, , ask in forums known issues. update bios, chipset drivers, , major onboard , separate device drivers, update intel drivers check first @ dell , @ intel (see driver update methods below).
biosversion = a16
biosreleasedate = 08/19/2014 <-- bios date.
systemmanufacturer = dell inc.
systemproductname = latitude e6430
systemversion = 01
systemsku = latitude e6430
baseboardmanufacturer = dell inc.
baseboardproduct = 0cpwyr
baseboardversion = a00
cpuid: "intel(r) core(tm) i7-3520m cpu @ 2.90ghz"
maxspeed: 2900
currentspeed: 2891
please let know results , if need further assistance.
dell support
http://support.dell.com/
dell drivers - product manuals & warranty info (left side) - tech support , more
http://support.dell.com/support/index.aspx?c=us...
dell forums
http://en.community.dell.com/forums/
dell pc diagnostics
http://www.dell.com/support/diagnostics/us/en/19/
intel driver update utility <-- run after checking dell
http://www.intel.com/p/en_us/support/detect?red...;
intel download center
http://downloadcenter.intel.com/
intel - support
http://www.intel.com/p/en_us/support
intel - community , forums
http://www.intel.com/content/www/us/en/blogs-co...
2. run memory tests (see methods below).
3. needed use methods in troubleshooters below.
4. after above if needed run driver verifier see if can indicate cause.
-----
ccode: d1 0x000000d1
think video drivers though can others. see driver section in generic bluescreen troubleshooting methods below. bios, low-level chipset drivers, antivirus/antispyway/security programs, , other drivers can cause this.
bccode: d1 0x000000d1 <-- read link
http://www.faultwire.com/solutions-fatal_error/...*1210.html?order=votes
==================================================
troubleshoot blue screen errors <-- read link
http://windows.microsoft.com/en-us/windows-10/t...
=====
utility makes easy see versions loaded :
run driverview - set view hide microsoft drivers - update without dump in names (and update bios , chipset).
driverview - free - utility displays list of device drivers loaded on system. each driver in list, additional useful information displayed: load address of driver, description, version, product name, company created driver, , more.
http://www.nirsoft.net/utils/driverview.html
drivers check system maker fallbacks , device maker's current. right click start button - device manager - display adapter - write down make , complete model of video adapter - double click - driver's tab - write down version info. click update driver (this may not ms far behind certifying drivers) - right click - uninstall - reboot refresh driver stack.
repeat network - network card (nic), wifi, sound, mouse , keyboard if 3rd party own software , drivers , other major device drivers have.
go system maker's site (dell, hp, toshiba examples) (as rollback) , device maker's site (realtek, intel, nvidia, ati examples) , latest versions. (look bios, chipset, , software updates @ system maker's site while there.)
download - save - go put them - right click - run ad admin - reboot after each installation.
check in device manager - drivers tab sure version installing shows up. because drivers rollback before latest installed (sound drivers particularly this) install driver - reboot - check sure installed , repeat needed.
repeat @ device makers - btw @ device makers not run scanner - check manually model.
manually @ manufacturer's sites drivers - , device maker's sites.
http://pcsupport.about.com/od/driverssupport/ht...
=====
memory tests not catch errors such mismatched memory (possible sticks appear identical) , when faster memory placed in system behind slower memory. best swap sticks in , out check if memory tests fail show problem.
test ram check here - let run 4+ hours or so. <-- best method
www.memtest.org
memtestx86 - test ram
http://www.tenforums.com/tutorials/14201-memtes...
windows memory diagnostic tool.
type in cortana's search box -> windows memory diagnostics
@ top of list - click it. in windows 8/8.1/10 name "windows memory
diagnostic".
Windows / Windows 10 / Performance & system failures
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