printer problems - Microsoft Community


after last windows update printer won't work. thought might printer. bought new wireless , having same problem. has else had problem?

[moved from:  windows / windows 10 / windows update, recovery, & backup]

hello marcia,

1 possible reason why printer wouldn't work after update may caused incompatible driver. better assist , provide appropriate troubleshooting steps, kindly answer questions below:

  • what make , model of printer?
  • what the current version , build of windows 10 pc? check, type winver on cortana's search field , press enter.
  • what troubleshooting steps have tried far?

we're looking forward response.



Windows / Windows 10 / Devices & drivers / PC



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