CD/DVD Drive does not show in File Explorer - Microsoft Community


i running windows 10 pro

my cd/dvd drive has worked @ point after installed windows 10 not show in file explorer.

i don't use drive hence vagueness when problem may have started.

i did try write iso dvd @ point, following prompts windows, didn't work , although windows did not report error.  subsequently managed write disk using third party software.

when in disk management, drive shows drive d, "cd-rom 0". shows no media though have t/p installation disk in device.

eject works , windows recognise hardware , can communicate firmware , therefore believe drive still functional.

in properties, status "this device working properly"

the driver microsoft dated 21/6/2006 version 10.0.15063.0

i have tried uninstalling device , rebooting - no change

i have tried making registry changes advised elsewhere ie

1. "hklm\system\currentcontrolset\services\atapi\controller0" /f /v enumdevice1 /t reg_dword /d 0x00000001

     result : entry missing adding seemed make no difference after rebooting

2. removing upper , lower filters from  "hkey_local_machine\system\currentcontrolset\control\class\{4d36e965-e325-11ce-bfc1-08002be10318}   

     result: there no entry upper filter there lower filter deleted but, again, after rebooting, made no difference.

i have suspicion attempting use windows write files dvd , although option, mistake has affected access drive, have no idea , may red herring.

hi dave,

this problem may caused corrupted driver or corrupted registry entry. modifying registry can cause problems if configured incorrectly.

we suggest following troubleshooting steps provided on article. contains methods on how resolve cd or dvd drive not seen in file explorer.

get if need further assistance.



Windows / Windows 10 / Devices & drivers / PC



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