Browser Tab Crashing - Microsoft Community


browser keeps crashing when on yahoo main page few times when using other apps such zillow or amazon.    have tried both firefox , chrome.  error message "your tab crashed"  report crash everytime. 

firefox , chrome updated. 

i running windows 10 ver 1607

any suggestions?

[ moved from: windows / windows 10 / performance & system failures ]

hi,

corrupted browser cache , extensions of things can cause browser crash. isolate concern, we'd ask following:

  • have made recent changes on device prior concern?
  • have tried using different browser other ones mentioned above? if yes, did encounter same error?
  • what troubleshooting steps you've performed resolve concern?

to rule out performance issues, suggest replicate concern while you're in clean boot environment , check if issue persists. this, follow steps provided on link.

we'll appreciate if can send update.



Windows / Windows 10 / Network & internet



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