Unable to sign in to windows 10 profile due to a non-microsoft account - Microsoft Community

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every time try log in computer, given error 'we can't sign in account' , sent temporary profile means cannot access files or create new ones.

the computer asked me enter new account details on profile added work email not microsoft account. 

i think problem try sign in computer, microsoft searching microsoft email , not finding 1 saying can't sign in. 

i have managed find , copy of files account creating admin user , retrieving them way (which don't think should possible seems unsafe whatever) rather not create new user , delete older user programmes, emails, settings etc still in old account. 

i have tried editing registry, adding new profiles, , changing various settings need change email address associated user without being logged in user - possible??? i'm going insane , keep going in circles.

hi simon,

yes, possible change e-mail address associated microsoft account changing primary alias. assist you, suggest visit article. there, you'll see how add alias, change primary alias , how remove alias account. removing old alias, remove old e-mail address microsoft account.

kindly update results , if have further queries, feel free post back.


Windows / Windows 10 / Windows Hello, lock screen & sign-in



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