[Solved] Computer Loses Lan/Wifi Connection when Turning - Microsoft Community


this has been going on while, upgraded our internet xfinity gigabit plan , speed amazing, when works. first thought problem it's computer it, , of course mine custom built gaming can't talk manufacturer it. 

this happens whenever turn computer on, or wake sleep. says ethernet cable isn't connected , connect, when troubleshooting says "no valid ip configuration". i've reset windows factory install , reinstalled drivers, , nothing working. i've done cmd commands such ipconfig /release, ipconfig/renew, ipconfig/flushdns , 2 more can't remember ipconfig. leads me believe on mob damaged , need replaced. 

windows 10 pro build: 15063

mob: gigabyte lga1151 intel h170 micro atx ddr4 motherboard (ga-h170m-d3h)

what think? mob replacement or should take in office depot , have them take look?

also suggest steps can do, know thing or 2 i'm doing long have instructions follow should good. 

thanks bunch!

hi jonathan,

this issue connecting on internet connection have happened due corrupted or issues settings on modem. resolve issue, suggest follow steps provided in article.

let know if require further assistance.



Windows / Windows 10 / Network & internet / PC



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